-Order Management: Accurately track and document order status from placement to delivery.-Shipping Coordination: Efficiently coordinate shipping schedules between customers and factory to ensure timely delivery.-Exhibition Support: Assist in the planning and preparation of exhibitions, including coordinating logistics and materials.-Exhibition Participation: Represent the company at domestic exhibitions, actively promoting products and building relationships with potential customers.-Customer Relationship Management: Foster and maintain strong relationships with existing and new customers through excellent communication and service.-Export Documentation: Prepare and arrange necessary export documentation, ensuring compliance with international regulations.-Sales Reporting: Generate accurate and timely sales reports, analyzing data to identify trends and opportunities.-Document Management: Maintain organized and accessible internal documentation for efficient reference and record-keeping

-Social Media Management: Oversee and execute social media marketing strategies, including content creation, posting, engagement, and analytics. (eg. Increased around 200 likes to the fan page within half a year.)-Content Creation: Produce high-quality visual content such as photos and videos.-Market Research and Customer Support: Track industry trends and respond promptly to customer inquiries

-Maintain the database of customer records that improved customer relations and maintaining the customer satisfaction .-Handled high-volume of customer inquiries in a professional manner.-Assist Trained a new customer representatives on customer service policies, procedures, and best practices.-Solved the claim issue. By communicating with the customer and understood the needs and dissatisfaction, further reduce the product returned rate.