Peiheng Huang Email & Phone Number

London, Gb

ACA 11/15

London, England, United Kingdom

Operation ManagementWorking closely with IT/ Logistic team to ensure the smooth operation of the stores (Tmall Global, TMall domestic, JD, Kaola), monitor order file integrations between different IT systems and warehouses to effectively allocate stocks to optimise salesIn charge of the planning and coordinating of major campaigns (double 11, 6.8 etc), making decision on the campaign mechanism, campaign product selections, stock allocation, campaign page design review, evaluate campaign performance to ensure strong YOY growthManage the jellycat TMall Global personalisation project by supporting its product development and launch, monitor and improving its service performance Marketing Budget Allocation Familiar with different marketing channels in China (Little Red Book, Weibo and Wechat Miniprogramme),Evaluate and select KOLs that are good representations of Jellycat Brand value and brand images for ongoing monthly social media marketing collaborations, liaise with finance team on contracts and payment handling. Monitor social media USC to better understand customer satisfaction and to discover product trends.

Harrods, London, United Kingdom

Worked on average 24 hrs per week alongside my full time degree in Sandro concession within Harrods.Main responsibility entails promoting in-store sales opportunity through delivering the highest levels of customer service to a broad international clientele. Consistently strengthening product knowledges to build positive and friendly relationship with customers to maximise repeat business.Played a pivotal role in delivering +30% above monthly sales target for March 2019Awarded ‘Employee of the Month’ for two consecutive months (Mar. Apr. 2019)Achieved +95% against week 38(2019)target, sold 45 units with average transaction value £531, unit per transaction 2.6

The brilliant club was an university access charity working with pupils from underrepresented background with weekly university-style tutorials delivered by PhD researchers. Worked with Phd tutor to gain academic insights, knowledge on tropical diseasesProvided commentary to research articles, wrote an extended essay on the mathematical modelling of evolution and diseaseDemonstrated incisive and logical analysis from data sets, identified flaws and amendments to experiment designs.Achieved 3rd highest mark amongst 1500 pupils, gained 1st class honour in the assignment paper

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Mathematics, Economics And Chinese

Awarded full academic scholarship in recognised excellence in mathematics.