Marketing Department - Taiwan Online Market 2022/04 - 2023/07Website Operations ✰ Independently executed all tasks related to website updates, including marketing campaigns, and product management.Data Analysis ✰ Conducted report analysis for 18 brands, customer segments, event types, and website exposures.Project Optimization ✰ Enhanced customer journey and optimized website layout through effective communication with vendors, setting and tracking schedules accordingly.Key Achievements ✰★ Completed the website upgrade project within 1.5 months: Over 4000 products planned, uploaded, and structured; layout content scheduled; shopping process improved.Established a new website subdomain within 1 month.★ Overall conversion rates increased, achieving a quarterly YoY revenue growth of +13%.Marketing Department - Malaysia Online Market 2020/08 - 2022/04Website Operations ✰ Independently launched the brand's official website, conceptualized, and executed marketing campaigns.Data Analysis ✰ Conducted report analysis for 15 brands; proactively proposed localization of warehousing to mitigate the impact of rising international shipping costs, resulting in successful cost reduction.Project Optimization ✰ Responded to the localized marketing needs and proposed a bilingual feature, collaborated with external partners to optimize the solution and schedule.Key Achievements ✰★ Achieved monthly revenue of $1 million within 2 years of the market's launch; achieved a YoY revenue growth of +53%.Marketing Department - Hong Kong Online Market 2020/06 - 2021/07 (exited)Marketing Department - Malaysia Online Market - Internship 2019/07 - 2020/06

Facebook Page Management ✰ Creating and publishing posts for English vocabulary tutorials.Document Translation ✰ Translating English stories and content for vendor use.

Team Recruitment ✰ Recruiting and managing personnel according to company needs.Salary Management ✰ Handling monthly payroll calculations, attendance records, labor and health insurance adjustments.Employee Assistance ✰ Assisting with work permit applications for foreign employees and providing timely support.Administrative Support ✰ Maintaining the CEO's schedule, coordinating company-wide calendar events, and handling other administrative tasks.Key Achievements ✰★ Upgraded the internal environment of the Taiwan office, including purchasing office equipment and renovation.★ Successfully recruited two company assistants: Executive Assistant to the CEO and Customer Manager.

Reception ✰ Welcoming visiting students and parents, including answering phone calls and conducting phone inquiries.Document Handling ✰ Responsible for preparing and organizing class schedules, attendance sheets, and related payment documents.Classroom Assistance ✰ Assisting foreign teachers with class-related tasks when necessary.Tutoring and Guidance ✰ Providing support to students for school assignments and reinforcing English learning through after-class review.