Pei Yang Email & Phone Number

SF Bay Area

Xi’an, China

• Developed the infrastructure and sales strategies of Marketing department, recruited salesteam in 2 months.
• Managed the creation, development, and execution of product communication materialsincluding product descriptions, catalogs, categories, keywords, data sheets/protocols, etc.(electronic and print) on-time, within.
• Coordinated trade shows and symposia promoting company products, won gold prize in the19th National Exhibition of Invention.
• Worked with web design contractor to plan, structure, develop contents and launch thecompany’s website in 1 month.
• Trained internal teams and distributors on company products.
• Obtained multiple national and international business partners and research collaborationstrough phone calls, emails, visits and round-table discussions, etc.

Austin, TX

• Manufactured high quality products using specialized instrumentation, performed in-processand final quality control testing and accurately documented all results. Identified, designedand performed a series of.
• Participated in the new products development process by making trial lots, scaling–up,optimizing and validating the manufacturing and qualification protocols, to support thetransfer of new products to Manufacturing and.
• Participated in the internal and external audits/inspections, identified quality issues, led RootCause Analysis, and recommended appropriate CAPA to ensure positive end results.
• Led my group’s Control Board project in establishing and updating KPIs, this processimprovement project helped to gain >78% decrease in work order turnaround time, 54%increase in the “on-time to QC” rate, and reduced.
• Led my group’s Ergonomic Safety project including survey, training and equipments purchaseetc. to ensure a safe and healthy working environment.
• Actively developed new and revised existing manufacturing/testing protocols, and SOPs.

Austin, TX

• Provided customer support and technical issue resolution via telephone, E-Mail, and otherelectronic medium in a timely manner, followed through to ensure 100% customersatisfaction.
• Carefully monitored quality concerns and product replacements.
• Researched and resolved technically challenging issues impacting customers. CompiledFAQs for major products, products analysis and customers’ feedback in the internaldatabase and forwarded to related departments.
• Input data and records into the customer inquiry database. Maintained and updatedAmbion’s external Citation Database of published references using company products.
• Provided input to the development of support documentation, including technical bulletins,product manuals, and marketing materials, etc.

Provo UT

Research Project: “Elucidation of the role of oxidative damage to proteins involved in the pathology of age-related macular degeneration (AMD)”.Mass Spectrometry Service Lab Technician: Analyzed samples submitted to the departmental MS Facility on a daily basis.

Master Of Science (M.S.), Biochemistry

Activities and Societies: American Chemical SocietyThesis "The gene encoding 2-hydroxy-isoflavanone synthase (2-HIS) in MACLURA POMIFERA.

Master Of Science (M.S.), Analytical Chemistry

Thesis: “Research on new highly sensitive fluorescent reagents and their applications in HPLC”.

Bachelor Of Science (B.S.), Chemistry