• Met and or exceeded performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key physician targets • Cultivated new opportunities by creating, following up, and maintaining new physician leads• Developed and maintained superior relationships with key decision makers and influencers within physician offices• Planned and executed medical education programs, speaker dinner programs, and in collaboration with internal and external partners build physician loyalty and positioned Novartis Pharmaceuticals as the leading company in appropriate therapeutic areas• Ensured territory sales strategy execution using business plan and modified plan to adjust to changing marketplace • Monitored competition by gathering current marketplace information on pricing, products, new products, marketing techniques, and sales strategy • Successfully mentored new employees on proven sales techniques, company policies and best practices • In 2017 met 86% of goal with 3% increase in sales• In 2016 met 99% of goal with 12% increase in sales

• Achieved both territory product sales goals and territory sales activity goals through company defined metrics• Educated physicians and physicians’ staff on the value of the Company’s products for patient care through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means• Effectively utilized and managed all approved resources to optimize physicians’ engagement • Identified the needs of the physicians, developing a solution, and presenting solutions and associated cost estimate and side effects to patient• Attended all company-sponsored sales and medical meetings as directed by company management• Worked with sales management to proactively identify strategic initiatives that improved the effectiveness of the business plan• Prepared monthly reports summarizing monthly sales results achieved, and adjustments to business plan • Expanded customer base and established long term business relationships• In 2015 met 115% of goal with increase 35% in sales• In 2014 achieved 164% of goals with a 97% increase in sales

• Worked with suppliers on forecast, purchase orders, and logistics through delivery of product• Developed and maintained spreadsheets• Entered data and documents into the supply chain system• Maintained accurate monthly sales/demand forecasts• Generated and shared monthly inventory requirements• Reported and analyzed key performance indicators