Pei Yun Wang Email & Phone Number

Taipei City, Taiwan

Taipei City, Taiwan

- Achieved zero client complaints across over 200 campaigns and maintained a quarterly retention rate above 80% by deeply understanding and addressing the root causes of dissatisfaction. Provided data-driven insights, including industry benchmarks, YoY, QoQ, and MoM analyses, creative performance, targeting audience insights, channel analysis, and budget allocation to optimize their campaign strategies or expectations. Managed an annual client budget exceeding USD 650k,1.5 times higher than the sales goal.- Resolved conflicts between client demands for Facebook ad account transparency and Appier’s policy on protecting profit structures. Preserved the client relationship by showing that past RTB-only campaigns could meet goals. Demonstrated to Appier CEO that Facebook ads comprised only 3% of total spending, ensuring transparency would not reveal profit details. Ultimately maintained client trust and secured a USD 200k annual contract renewal.- Developed an automated performance tracker that automatically fills in campaign details after entering the campaign ID, calculates run rate and burn rate, updates ad performance, alerts the AM of any anomalies, and corrects number formatting. Successfully reduced manual work by 70%, facilitated timely issue identification that cut compensation by 90%, improved deputy performance monitoring during principal leave, and enhanced cross-team benchmarking.

Taipei City, Taiwan

- Managed over 30 clients in automotive, healthcare, and e-commerce, assisting in building chatbot flows and upselling services.- Collaborated with world-renowned luxury car manufacturers and 4A Advertising Agency to launch a campaign. 99.5% engagement rate and 85.3% retention rate among 4,000+ users in the chatbot.- Assisted client in successfully collecting 7000+ user data in chatbot within a month. The number of new users is 3-4 times the previous. The performance of the Facebook post is the best of the month (including the number of people reached, likes, comments, and shares).- Used chatbot data to help the clients optimize ad delivery and successfully increased brand awareness by 25% and reduced shipping costs.- 100% of key accounts completed the contract renewal and brought NT$664,000 in revenue in 3 months.- Won the bidding for the annual activity of the leading association in the healthcare industry among 3 competitors.

Taiwan

- Meet quarterly sales target in 2 months and exceed the quota by 15%- Approach 100+ potential clients and successfully visited 20+ clients to discuss further collaboration- Initiate and developed partnerships with new distributors or consultants from Singapore, Japan and U.S.- Use excel to optimize the CRM and facilitate data-driven decision making- Attend exhibitions and connect with top-tier healthcare facilities in Taiwan

Singapore

Customers (Patients) Centric Approach- Provide individual treatment and feasible discharge plans for the patient and their families- In charge of 100+ patients with successful rehabilitation and explore suitable medical institutions and servicesInterdisciplinary Approach- Meet with medical professionals such as physicians, nurses, occupational therapists, and social workers weekly- Identify patients’ condition and discuss with the team instantly through communication software

Taipei

- Collected and analyzed thousands of data- Turned complicated data into simple figures, which is highly appreciated by professors and colleague- In charge of 3 experiments and made SOP to optimize this process

Master Of Science - Ms, Physical Therapy

Physical Therapy/Therapist

Activities and Societies: Exchange Program for Clinical Practice, Department of Rehabilitation Science

Bachelor Of Science - Bs, Physical Therapy