• Collaborate effectively as part of a team of four to establish a complete marketing plan for the client and assist them in attaining their organizational objectives. • Strategically conduct primary and secondary market research on assigned target markets to assist client in expanding their services. • Proactively arrange regular meetings with client and mentor to ensure the project is on the right track and client’s needs are met.• Strong communication skills utilised in liaising with client, mentor, external stakeholders and amongst team members to ensure effective communication and in-depth understanding towards the project.• Time management in preparing and writing the project report to meet the deadline of report submission.

• Accurately and timely prepare daily, weekly & monthly report for the use of department managers during company meetings.• Consistently provide administration support to HR Department by managing the attendance of employees, submitting overtime claim form and leave application before the deadline of salary payment.• Monitored and replenished the department necessities inclusive of ordering, collecting, distributing and managing office stationeries and Personal Protective Equipment (PPE).• Resourcefully organise internal events such as team building activities, festive event and corporate dinner for department staffs to enhance employee morale.

• Strong communication skills utilised in responding to phone enquiries, sending precise emails and letter correspondence to both internal and external stakeholders. • Worked effectively with the operational and F&B teams to coordinate the events (seminars, workshops, birthday parties and wedding receptions) according to client’s requirements and objectives, ensuring high quality service and customer satisfaction.• Utilised conflict resolution when responding to customer grievances relating to ballroom arrangement and meals, ensuring an overall positive service experience and repeat patronage. • Proactively source and negotiate with vendors and suppliers for the materials and props to be used for wedding events.