Josh Berry Email & Phone Number

Fortitude Valley

Brisbane, Queensland, Australia

Rogerseller is an Australian, family-owned business and we have been trusted to furnish homes with quality designer bathroom and kitchen fittings for over 125 years. We have expertly curated range of the finest bathroom and kitchen pieces in our stunningly beautiful and inspiring showrooms across Melbourne, Sydney and Brisbane. - Leverage unrivalled product knowledge to deliver expert advice catered to needs of individual customers and their homes.

Sydney, New South Wales, Australia

Redfern, New South Wales, Australia

Winning group is a fourth-generation Australian owned business that delivers to 95% of the Australian population and has served over 2.2million customers in 2017. The leading multi-award winning premium retailer comprises of Winning Appliances, Appliances Online, Winning Services and Home Clearance. - Build relationships with new and existing customers in the showroom - Deliver exceptional customer service through follow up of quotes/ projects with customers - Engage with external stakeholders including builders, architects and designers to deliver projects, achieve sales and reach KPI targets - Resolve customer enquiries in a timely manner through effective phone and email communication

Sydney, Australia

- Develop and implement strategy that addresses the business financial and brand goals- Understand key competitors range and strategy to understand where opportunities lie- Source and develop new product and partner relationships - Enhance content to increase organic traffic towards the site- Liaise with Partner Relationship Managers to improve supplier relationships, product inventory and content enrichment- Research market trends and prepare for emerging growth opportunities.- Identify potential improvements to product and category pages to drive value and improve user experience-Plan and quantify promotional activities while also working with marketing team to develop social and other marketing materials.

Waterloo, Sydney Nsw 2017

- Day to day management of the sales team in relation to sales targets and objectives, and providing hands-on selling and product knowledge training- Assisting with the resolution of customer complaints escalated by staff or customers- Provide exceptional customer service to clients over the phone, via email & LiveChat- Conduct daily training sessions, rostering, and induct of new team members- Meet sales targets and KPIs and set sales team targets and KPIs

Crows Nest Sydney Nsw 2065

- Meet all sales targets and KPI’s- Provide exceptional customer service to clients over the phone, via email and face to face- Demonstrate exceptional product knowledge expertise to clients, keeping up to date through ongoing product and sales training - Following up and ensuring all customer inquiries are resolved to the absolute satisfaction of the customer- Establish and maintain good working relationships with Suppliers, Architects, Designers, Cabinet Makers to initiate and develop sales opportunities

Crows Nest Sydney Nsw 2065

Leveraged extensive background knowledge in appliances alongside technology skills to accelerate administration duties. - Collaborated with team and efficiently delegated tasks to provide quick and effective customer service to satisfy clients’ needs. - Assisted sales team to use time more effectively and nurture potential business opportunities in the showroom whilst still providing a Winning Group experience. - Processed Sales Agency Orders, processed payments and supported Store Manager in overseeing store banking - Liaised with customers to resolve order fulfillment - Liaised with Buying and Merchandise team to purchase custom/special orders

Crows Nest Sydney Nsw 2065

Winning Appliances is Australia's leading kitchen and laundry specialist, with an unmatched selection of the world's best cooking and laundry brands. I worked within a dynamic team that strives to deliver an exceptional standard of service to the client, one that their sure to remember and ensures their repeat business. My short time so far within the Winning Group is invigorating as the business shares my values and ideals for delivering top service. I work directly with the public in-store and on the phone, helping them chose a collection of new appliances for their new kitchen or even just helping them replace their current appliances.

Domayne Sydney Alexandria Nsw

- Directly supported director/franchisee in a Harvey Norman Franchise, at Domayne in Alexandria, Sydney NSW. - Educated team to deliver exception standard of service to clients. - Led sales team as the second in charge and was responsible for daily store operations including opening and closing store, payroll, inventory and sales management

Rockhampton Area, Australia