Pekka Salomaa Email and Phone Number
Pekka Salomaa work email
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Pekka Salomaa personal email
💻 📩 pekka dot salomaa (a) elisanet dot fi. 📞📱+358 (0)400 721 732. More about me as a person: https://about dot me/pekkasalomaa- keywords: customer experience, CRM, business analysis, RPA. Consulting, developing, training- I know what I am good at and lots of proof of successful assignments- developing new, clear, simple and functional digital and other solutions is my thing.- I make people and digital technology understand each other.I get things done through analysis, collaboration, team work and proactivity.I have helped organizations to maximize the ROI (💲)of CRM and other digital tools by creating user-friendly, effective solutions to support Business.I have successfully done Business Process development, Offering Development and Competence Development. My assignments have also included: Project coordination, Sales Support, Pre-Sales, Functional Consulting, IT System implementations, Business Intelligence Report development, Training and B-to-B Sales.Applying new things quickly in my work, having comprehensive experience in various roles and excellent language and communication skills have laid a good foundation for my good results.Extensive positive feedback from Customers, Colleagues and Superiors in my various roles over the years shows that my way of working is successful.I believe in: synergy of team work; good communication; leading by example; constant learning; the huge potential in people.
Innofactor
View- Website:
- innofactor.com
- Employees:
- 347
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Crm Solution ConsultantInnofactor Mar 2022 - PresentEspoo, Uusimaa, FinlandIn this role, I work as a Consultant with various Customers from a wide range of sectors, helping people to clarify what kind of IT system optimally supports their business. When this is clear, we use mainly Microsoft Dynamics to provide solutions that will give the requested support- and more. My goal is always to be proud of what I have done, and most of all, see that the Customers are happy.
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Senior Rpa Business AnalystOy Samlink Ab Feb 2019 - Mar 2022Espoo, FinlandMy role included analyzing customer processes to understand how they can best be supported by intelligent and optimal RPA and/or other automation. My responsibility also was to make sure that our development team had adequate and precise information to enable creating the solutions.I challenged the customers to think out of the box to maximize their benefits.I was also actively involved in the constant fine-tuning of the way our team was working. We worked in genuinely customer-centric and very transparent manner (agility and flexibility included) but challenged ourselves every day to do things even better. -
Senior Business AnalystBarona Aug 2018 - Feb 2019Espoo, Southern Finland, FinlandWorking in an IT service company, serving Financial Sector customers to find optimal digital solutions to enable, maintain and improve their competitive advantage. Analysing their business needs, challenging them in a constructive manner and applying best practices. -
Senior Business AnalystBarona It Mar 2017 - May 2018Helsinki Area, FinlandWorking extensively with different Divisions of the Customer Organization and with the Change Project Organization, I help to ensure that the Process and IT system changes are benefiting their Business, as well as getting compliant with specific EU Regulation. This development program applied SAFe development methodology.
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Lead Business Consultant, Crm And Customer ExperienceTieto Oct 2014 - Apr 2016Tieto Hq, HelsinkiI consulted, analyzed and mapped CRM. I had Solution Ownership of our offering related to CRM and EU Data Protection Act consulting .I brought the human-to-human viewpoint to focus.I optimized what can be achieved with the support of organization's current and to-be-acquired IT tools. I worked with both Private and Public Sector customers and with Tieto's internal stakeholders.Due to change in Tieto's business focus I decided to look new interesting challenges elsewhere. -
Senior Crm ConsultantTieto Oct 2009 - Sep 2014HelsinkiDuring this time, I was involved in CRM from various viewpoints: Consultant, Implementor, Trainer, Developer, Business Analyst, Business Intelligence Consultant. I ran workshops, analyzed Business requirements, designed creative but simple ICT solutions to support Sales, Marketing and Customer Service.I got several times Bonuses for exceptionally good performance, and very good reviews from my colleagues and superiors. I performed well simply because I enjoyed my work and was often able to use my strengths.Deep understanding of CRM and its success factors plus analytical and solution-seeking way of thinking are among those strengths.
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Crm ConsultantTieto May 2005 - Sep 2009Helsinki Area, FinlandI worked in several CRM implementation and development projects. I had an active role in developing Tieto's own CRM (e.g. I designed and implemented first ever CRM reports for Tieto, based on Oracle BI tooll), as well as working as functional CRM Consultant for Customers in various Industries (e.g. Manufacturing and Telecom).I ran workshops, collected and analyzed user requirements, made configurations to CRM tools and trained CRM users in 7 countries.I co-operated with Sales, Sales Management, Marketing and other Stakeholder groups. I co-ordinated between Business and IT.Feedback of my work was very good, and I received some incentives, too.
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Head Of Sales Automation Systems, NordicsDhl Apr 2003 - Feb 2005Helsinki, FinlandI coordinated on Nordic level of the implementation and deployment of Siebel CRM tool, collected and analyzed business goals and needs, co-operated with DHL European and Global teams. In addition to this, I trained CRM users in many countries and worked with our Sales Director in many CRM and Sales Support related issues. I was sub-team Lead, having subordinates from Sweden and Norway. We enabled our employer take big forward steps in supporting the Sales and Marketing departments. -
Nordic Coordinator &Trainer, Sales SystemsDhl Jun 2002 - Mar 2003I coordinated and managed the use and development of the company's Sales tools (first an in-house customized tool, then Siebel). I was responsible for enabling a successful implementation and usage of the tools in Nordics.I also designed and executed CRM trainings in many of the countries in Europe and in USA.Based on my good performance, I was offered my next job in DHL.
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Sales Support ManagerDanzas Feb 2001 - May 2002FinlandI worked with Sales Director in Finland, performing various tasks to support our Sales persons. The tasks included: development of the IT tools that they use; development of the Sales Processes; training the use of the IT tools.During this time, DHL Sales Support tools took a big leap forward, harmonizing the ICT tools.Based on my good performance in this job, I was offered my next position in the Company. -
Regional Sales ManagerDanzas (Previously: Asg European Road Transport) Apr 1995 - Jan 2001FinlandI was responsible for B-to-B sales of Logistics services to Customers in defined geographical area in Finland. Customers included many well-known large companies like Neste and Kemira.I worked in close co-operation with many different Teams within our Company, coordinating the customer relationship management of these named customers.Based on the abilities and strengths I showed in my work, I was offered my next position.
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Corporate Sales ManagerNummi-Plast Oy Nov 1992 - Jan 1994Nummela, FinlandI was responsible for building a new set of PR and Marketing products made of plastic and selling them to small and mid-size Companies in Finland. My job role also included Marketing and partly Purchasing.In this role, I was able to launch customized Marketing products which looked appealing and had high quality. I worked tightly with Production department to achieve this.When I started here, the job was a new one. In 1994, due to changes in Nummi-Plast ownership, they decided to focus on production only and the Corporate Sales department was discontinued.
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Sales RepresentativeTop-Log Finland Oy Ltd Mar 1991 - Oct 1992Vantaa, FinlandI was a B-to-B sales representative for Office Machinery and Supplies, mainly for small and mid-size Companies in southern Finland.I was also responsible for purchasing activities and connections to our Suppliers.Due to the severe Economical state in Finland, our Company unfortunately had to stop being operative due to economical reasons.
Pekka Salomaa Skills
Pekka Salomaa Education Details
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Marketing
Frequently Asked Questions about Pekka Salomaa
What company does Pekka Salomaa work for?
Pekka Salomaa works for Innofactor
What is Pekka Salomaa's role at the current company?
Pekka Salomaa's current role is RPA, CX, CRM Consultant | Business Analyst | Process Analyst | Helping to maximise the return of your IT investment.
What is Pekka Salomaa's email address?
Pekka Salomaa's email address is pe****@****eto.com
What schools did Pekka Salomaa attend?
Pekka Salomaa attended Helsingin Kauppakorkeakoulu.
What are some of Pekka Salomaa's interests?
Pekka Salomaa has interest in Customer Experience, Football, Consulting, Traveling, Business Analysis, Requirements Analysis, Business Process, Learning New Things, Training, Change Management.
What skills is Pekka Salomaa known for?
Pekka Salomaa has skills like Crm, Business Process, Consulting, Siebel, Software Project Management, Oracle E Business Suite, Pre Sales, Oracle Crm, Business Intelligence, Siebel Crm Business Analyst, Requirements Analysis, Oracle Applications.
Who are Pekka Salomaa's colleagues?
Pekka Salomaa's colleagues are Suvi Lauritsalo, Malin Synnes, Samuel Mäkelä, Noora Aho, Jari Räisänen, Olli Tienvieri, Sini Kaskela.
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Pekka Salomaa
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