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Pele Yang phone numbers
I am an outgoing, dedicated and customer oriented team player. I have over 18 years of Network Engineer experience giving exceptional customer service all the while supporting and configuring PC Hardware, Software, and Cisco switches, routers and VOIP. Skills • Project Management Tools: Microsoft Suites 2003, 2007 and 2010• Databases: MS Access, Remedy, MS Outlook, Active Directory• Hardware: Server Hardware, IBM Compatible, Workstation Hardware, Avaya, PBX phones, Category Cables, Network/Parallel Ports Printers, Switches and Hubs, Palm Pilots, BlackBerry, Scanners, HP, DELL, IBM, LEVENO Desktop, Laptops and Printers. Cisco Switches and Routers, Cisco IP Phone, Cisco Access Point, Intermec scanners, and Kiosks.• Internet working Equipment’s: Cisco routers: 1841, 2611xm, 2621, 2501, 2511, 2800, 3660, and 4700• Cisco switches: 2950, 2948G-L3, 3548Xl-EN, 3550PWR, 3560PS, 3750• Network protocols: TCP/IP, UDP, RIP, RIPv2, EIGRP and OSPF• LAN Topologies: Ethernet, Fast Ethernet, Gigabit• Applications: Altiris, Citrix, PC Anywhere, McAfee Anti-Virus, Microsoft Office Trend, Microsoft Office 2010, Adobe Acrobat, Adobe Reader, Lotus Notes, Great Plains, Oracle, Solution One, Rescot, Viaduct, Ghost cast server, Putty, Cisco Unified Call Manager, CUCME, Cisco Unity Connection, Cisco Unity Express, Cisco Unified Presence. GNS3, Cisco VPN, Virtual Box• Industries: Hospitals, Businesses, Factories, Field Technicians • Operating Systems: Win 98, 2000, XP, Win7, Win 8, Linux, Fedora and MAC• Methodologies: Solving technical troubleshooting and performing break-fix issues
P-Net Llc ( Dhs )
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P-Net Llc ( Dhs )Saint Paul, Mn, Us
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Network Engineer 3P-Net Llc ( Dhs ) Feb 2023 - Present
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Network EngineerP-Net Llc ( World Wide Technologies) May 2022 - Present
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Data Center Management Engineer 1Wells Fargo Jun 2021 - May 2022San Francisco, California, Us -
Net Ops Tech 3Centurylink May 2017 - Jun 2021Monroe, La, Us• Identifying and resolving customer reported trouble and troubleshooting issues in an enterprise environment• Monitor the CenturyLink Global Network Infrastructure (Voice, Wan, Lan, remote access, VPN and Firewall) using SolarWinds for Day 2 support. • Assist with answering customer calls during overflow/outage situations using my basic networking methodologies. • Remotely troubleshoot and isolate failed equipment, connections, facility issues and other components of network hardware including Cisco routers, switches, Ap’s and fw. Adtran switches and routers. Juniper Firewall and SonicWALL Firewall. • Actively work with local exchange carriers and CenturyLink internal Operations Centers to ensure current services are active and restored within the Service Level Agreements• Document and create new procedures to help ensure the right proper way to make our team better.• Using Intas(CTL loopback tool), and CLI access this position will isolate layer 1 problems on DS0, DS1 and DS3 circuits on the IP platform, Aruba Wireless, VPN and MPLS Network. BGP, EIGRP and OSPF• Detailed understanding of DS0/1 and 3 circuits: point to point, private line, and Ethernet -
Network EngineerAtomic Data Jun 2016 - Jan 2017Minneapolis, Mn, Us• Escalation point for troubleshooting of complex networking related issues in a TAC environment• Configure custom security policies in existing Cisco ASA 5500 series firewalls to support customer VPNs and protect customer servers, in both stand alone and shared environments• Design, configure, and install custom infrastructure solutions for Data Center customers Operate and optimize existing Cisco network interconnecting multiple Data Centers with customer locations and the internet• Provide internal level 2 support of EIGRP and BGP routing• Provide internal level 2 support of layer 2 switching• Upgrade Cisco IOS for ASA FW, Switches and Routers and Cisco Nexus switches• Provide advanced technical direction and leadership to the lower level network administrators/engineers through the planning and implementation processes• Ensures availability for rotating on call schedule• Attends to obligations and supports other company initiatives as directed -
Voice Network EngineerBailiwick Feb 2016 - Jun 2016Chaska, Minnesota, Us• Responsible for the operation, implementation, and maintenance of an existing service provider network, setting up Aruba Wireless and Viptela routers. • Configure customer facing network ports on existing Cisco network including T1, Metro Ethernet, Ethernet; provide onsite support for testing and day one go-live• Converting VOIP phones with new site builds and vm using CUCM 10.5, Cisco Unity• WAN and LAN turn up with 4g lte, broadband, Ethernet, and T1 circuits• Work internally and externally with IT support team(s) and/or partners as part of an IT networking consultancy with client -
Network AnalystThomson Reuters Oct 2014 - Jan 2016Toronto, On, Ca-Provide monitoring, management, event correlation and administrative support for the Thomson Reuters corporate voice and data network.- Act as a single point of contact for all requests related to shared network services within Thomson Reuters.- Act as a first responder for all network events related to the Thomson Reuters voice and data networks. Network Support Analysts are responsible for troubleshooting standard network issues, gathering diagnostic details, engaging external vendors, notifying the Thomson Reuters Incident Management processes and maintaining incident logs.- Ensure the proper resolution of all issues and requests received by the NOC.- Execute network changes as assigned by Voice, WAN and LAN network teams. Other change duties include verification of change scripts, reviewing implemented changes and performing prescribed checkouts.- Maintain accurate and clear communications with a wide variety of customers including external Tele-Communications vendors, external hardware vendors TR Incident Management staff, TR management, TR engineering teams and external TR clients.- Utilize Service Manager application to provide accurate records and metrics for all Network related incidents and changes.- Utilize standard network performance monitoring tools (SevOne) to gather information related to network performance and capacity planning. Network Support Analysts also administer network devices using configuration management tools (OpsWare). -
Client Services Level 2St. Jude Medical Feb 2013 - Oct 2014St. Paul, Minnesota, Us• Provides end user support of all IT managed systems and applications• Install VOIP CISCO IP Phone 7945 + , minor trouble shoot issues• Works independently to resolve prioritized requests while maintaining accurate and thorough documentation, complete ticketing history to document analysis, diagnosis, and resolution plus future preventive actions.• Recognize and document recurring problems and patterns of problems within the environment• Provides on call support as part of a rotating schedule.• Involving into Projects assigned to meet needs as Win XP upgrade, Cisco Switches deployment• Diagnose hardware, software, printing, and network connectivity issues including LAN, WAN, and VPN access (Netmotion) in a Windows XP and Windows 7 environment, offering a variety of level 1 to 1.5 solutions over the phone. Using remote control tools to assist customers when needed. -
Desktop/Helpdesk Support SpecialistLender Processing Services, Inc. (Lps) Aug 2012 - Feb 2013Jacksonville, Fl, Us• Daily task is to stay on the phone queue to support first level support who ever calls in.• Configures, installs, monitors and maintains IT users' desktop software and hardware; supports mobile workforce such as Cisco Unity Administrator, RSA Authentication, Active Directory 2008, Citrix Environment, and Service Desk Ticket System.• Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2• Support and works with vendors to resolve Tier 3 issues. Responsible for documenting solutions to problems and developing end-user guidelines. -
Desktop Support SpecialistCigna Health Insurance Sep 2008 - Nov 2010 Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups using USMT, and configuring systems and applications Supports over 500 users onsite. Using Remote Desktop Connection and NetMeeting on home users all over the states Supports Web bases Applications Setting up and trouble shoot VPN connections Make sure all tickets from HPSP will make SLA’s
Pele Yang Skills
Pele Yang Education Details
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New Horizon TechComputer Information Systems -
Macomb Community College
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Fitzgerald High School
Frequently Asked Questions about Pele Yang
What company does Pele Yang work for?
Pele Yang works for P-Net Llc ( Dhs )
What is Pele Yang's role at the current company?
Pele Yang's current role is Network Engineer.
What is Pele Yang's email address?
Pele Yang's email address is pe****@****wwt.com
What is Pele Yang's direct phone number?
Pele Yang's direct phone number is +165150*****
What schools did Pele Yang attend?
Pele Yang attended New Horizon Tech, Macomb Community College, Fitzgerald High School.
What are some of Pele Yang's interests?
Pele Yang has interest in New Technology, Soccer, Poker, Bowling, Golf, Fishing.
What skills is Pele Yang known for?
Pele Yang has skills like Windows 7, Servers, Vpn, Troubleshooting, Customer Service, Technical Troubleshooting Softwares And Break Fixing, Ccna Certified, Cisco Technologies, Technical Support, Ccna, Software Installation, Networking.
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