Principal Engineer
Current- Architected and led development of a custom, browser-based sandbox environment to enable delivery of Cybersecurity curriculum products- Boosted classroom resource and service delivery efficiency by 10x through the implementation of innovative serverless solutions.- Reduced compute costs by 50% by implementing effective usage control functions.- Boosted Net Promoter Score (NPS) and decreased support ticket rates by empowering users with self-service administration capabilities.- Led cloud migration initiatives and multi-cloud deployments involving Azure and AWS, conducting comprehensive business and technical requirements analysis, strategic planning, and leveraging multi-cloud expertise.