Pelin Elmas Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

Istanbul, Turkey

• Developing and executing strategic plan to achieve and maximize sales targets and expand our customer base, as well as maintaining strong, long-lasting customer relationships with clients.
• Establishes strategic relationships with key people at both executive and technical administration level in assigned customer accounts.
• Be the main contact for the business clients and prospects, managing all aspects of the relationships at both commercial and technical levels, using the best resources available.
• Customer visits on a regular basis
• To follow up and participate in public procurement, preparation of tenders.
• To monitor customer's current risk situation and take necessary actions.

Istanbul, Turkey

• Analysing market data and defining sales potential that maximizes profits and ensures long-term growth and competitive position in the territory and also managing the current client portfolio (German market)
• Implementation and reporting of sales activities on a regular basis.
• Provide ongoing account management to maintain strong relationships with new clients.
• To prepare short & long term demand assumptions.
• Focus on forecasting accuracy, and order placement accordingly without delay.
• Manage stock level, backorders follow up, stock coverage management, overstocks in order to sustain a smooth supply chain system.

• Initial point of contact for customers; receiving incoming requests via telephone and email.
• Determining the customers informational needs in order to identify the course of action that needs to be taken to fulfil their request, including; data entry responsibility for collected information and research and.
• Respond promptly to customer inquiries or direct requests and unresolved issues to the designated resource.
• Handle and resolve customer complaints.
• Tracking and documenting requests (including data entry) and resolving requests through telephone conversation or email communication.
• Follow up on customer interactions.

İkinci Üniversite, Menkul Kıymetler Ve Sermaye Piyasası

Master Of Science (Msc), International Business Management

Lisans Derecesi, İşletme, 3,67/4,0

Bachelor Of Business Administration (B.B.A.), Business Administration