For tech companies seeking to drive revenue growth, I am a strategic technology leader who transforms customer insights into measurable business outcomes. My customer-centric approach utilizes data analytics, process automation, and cross-functional program management to increase operational efficiency, improve customer retention, and drive business growth. Specifically, I:- Implement data-driven programs to identify at-risk customers, drive retention, and protect recurring revenue streams.- Use data analytics to uncover whitespace (upsell/cross-sell) opportunities and empower sales to achieve revenue targets.- Lead go-to-market strategies for new product launches, leveraging market research insights to drive customer adoption.- Employ data-driven insights to refine product strategies, ensuring alignment with evolving market and customer needs.- Design collaboration and automation solutions that streamline operations and improve overall organizational efficiency.- Lead transformational programs that drive customer adoption of new products and capabilities, in particular those focused on legacy-to-cloud migration.With my background in business operations, data analytics, and customer success, I am ready to tackle the complex challenges faced by technology companies in today's competitive landscape. If you're looking for a partner to drive your organization to new heights, let's connect and explore how we can work together. HIGHLIGHTS:- GTM Strategy. Launched HP Software’s first IT Service Management SaaS offering, and developed a comprehensive go-to-market strategy including pricing, and sales enablement. Grew customer base to 300, 50% from legacy migrations.- Revenue Growth: Generated $400M in new revenue for Micro Focus by leading cross-functional programs, including $100M through a business intelligence platform, $130M through a Deal Assist Program, and $170M through the ITSM initiative.- Customer Success: Protected $42M of at-risk revenue for a $350M business, through a data-driven customer retention program that improved retention rates by 7pp, increased adoption by 270% through 660 successful customer migrationsCONTACT INFORMATIONLinkedIn: linkedin.com/in/peltzPhone: 970.412.9319 (Mobile)Email: peltz.chris@gmail.com
Listed skills include Integration, Soa, Cloud Computing, Software Development, and 46 others.