Chris Peltz, Mba Email and Phone Number
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For tech companies seeking to drive revenue growth, I am a strategic technology leader who transforms customer insights into measurable business outcomes. My customer-centric approach utilizes data analytics, process automation, and cross-functional program management to increase operational efficiency, improve customer retention, and drive business growth. Specifically, I:- Implement data-driven programs to identify at-risk customers, drive retention, and protect recurring revenue streams.- Use data analytics to uncover whitespace (upsell/cross-sell) opportunities and empower sales to achieve revenue targets.- Lead go-to-market strategies for new product launches, leveraging market research insights to drive customer adoption.- Employ data-driven insights to refine product strategies, ensuring alignment with evolving market and customer needs.- Design collaboration and automation solutions that streamline operations and improve overall organizational efficiency.- Lead transformational programs that drive customer adoption of new products and capabilities, in particular those focused on legacy-to-cloud migration.With my background in business operations, data analytics, and customer success, I am ready to tackle the complex challenges faced by technology companies in today's competitive landscape. If you're looking for a partner to drive your organization to new heights, let's connect and explore how we can work together. HIGHLIGHTS:- GTM Strategy. Launched HP Software’s first IT Service Management SaaS offering, and developed a comprehensive go-to-market strategy including pricing, and sales enablement. Grew customer base to 300, 50% from legacy migrations.- Revenue Growth: Generated $400M in new revenue for Micro Focus by leading cross-functional programs, including $100M through a business intelligence platform, $130M through a Deal Assist Program, and $170M through the ITSM initiative.- Customer Success: Protected $42M of at-risk revenue for a $350M business, through a data-driven customer retention program that improved retention rates by 7pp, increased adoption by 270% through 660 successful customer migrationsCONTACT INFORMATIONLinkedIn: linkedin.com/in/peltzPhone: 970.412.9319 (Mobile)Email: peltz.chris@gmail.com
Kruse Consulting Services Llc
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Principal Data Analytics And Visualization ConsultantKruse Consulting Services Llc Aug 2024 - PresentSpecialize in developing and optimizing data management solutions for utility companies, leveraging a diverse set of technologies to streamline operations and enhance decision-making processes. Responsibilities include designing and implementing database structures, creating user-friendly applications using platforms like OutSystems, and developing business operations dashboards with tools such as PowerBI and SharePoint.I work with various various data sources to provide comprehensive insights for project management and operational efficiency. My expertise extends to automating critical processes, such as risk assessments and project tracking, and I collaborate with stakeholders to gather requirements and drive process improvements. Projects range from field survey management to long-term infrastructure planning, consistently delivering solutions that improve data accessibility, accuracy, and utility. -
FounderCollege Peak Advisors Feb 2024 - PresentWindsor, Colorado, UsCollege Peak Advisors, a Colorado-based independent educational consulting firm, empowers high school students to reach their peak potential through personalized guidance and data-driven insights. With comprehensive services including college selection, application guidance, essay coaching, test preparation, financial aid assistance, and career planning, College Peak Advisors leverages expertise and operational excellence to position students for success in higher education and beyond. -
MemberFractionals United Jun 2024 - PresentFractionals United is the largest global community for Fractional Leaders.It's the go-to place for Fractionals to grow their expertise and business, network with other like-minded executives, and access valuable resources and support.Companies can also take advantage of the community if you're in need of Fractional Leaders to help grow your business. -
MemberRevgenius Jun 2024 - PresentNew York, UsRevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family! -
Director Business AnalyticsOpentext Feb 2023 - Oct 2023Waterloo, On, CaDirected data-driven initiatives to optimize sales and revenue growth for the IT Operations Management (ITOM) business. Developed business intelligence and data analytics systems to drive customer retention and business performance results.· Generated $100M in new business for Micro Focus by developing and rolling out a Tableau-based business intelligence system for sales, uncovering 7500 upsell and cross-sell opportunities with the existing customer base.· Protected $40M of at-risk revenue for a $350M business by overseeing a data-driven customer retention program that proactively identified and mitigated customer risks. Churn model developed to predict customers most likely to churn.· Launched FinOps to provide cloud cost visibility to engineering, reducing overall cloud hypervisor spend by 50%.· Enhanced Competitive Insights through the implementation of application and workflow automation controls. Over 100 additional Win/Loss data insights were collected to improve sales enablement and marketing materials. -
Product StrategistMicro Focus Sep 2017 - Jan 2023Newbury, Berkshire, GbLed cross-functional business transformation programs to improve customer retention and adoption for Micro Focus products. Managed customer upgrade and migration programs to the Cloud and introduced subscription models.· Directed on-premise to SaaS customer migration and new logo programs for the IT Service Management (ITSM) business. Grew customer adoption to 300 customers, 50% were legacy migrations and 25% SaaS deployments.· Introduced subscription offerings for ITOM, defining pricing structure and approval workflow processes in Salesforce, and enabled sales teams to work on the new offerings.· Secured $122M in incremental revenue through the leadership of a Deal Assist Program with Customer Success.· Increased customer adoption of the latest software releases at Micro Focus from 23% to 85% in 12 months by leading a Version Currency Program that drove 660 successful customer upgrades and migrations. -
Chief Of StaffHewlett Packard Enterprise Nov 2015 - Sep 2017Houston, Texas, UsEstablished HPE Software's first Customer Success (CS) organization. Implemented CS operations, account planning, and processes to improve customer retention, expansion, and overall health while managing budgets and team performance.· Led Customer Success Operations, including account assignment modeling, reporting on account health and adoption trends, risk management through health modeling. Consolidated four CS organizations reduce operational costs.· Managed a $9.2M budget (with 96% accuracy) and 54 Customer Success Managers. Coordinated a $2M customer funding program for at-risk accounts. Over 200 top accounts with $126M in revenue were protected.· Designed and implemented a Digital Technology stack for Customer Success Management, including Gainsight and Influitive. Reduced operational costs by 50% in six weeks through organizational and platform consolidation.· Built an industry-recognized customer advocacy program called "ITOM Insiders," expanding participation to over 3000 customers through targeted recruitment, engaging content, and marketing automation technologies. -
Senior TechnologistHp Dec 2011 - Nov 2015Palo Alto, Ca, UsExecuted product launch strategies, go-to-market plans, and client growth initiatives for HP Software's Service & Portfolio Management business, driving market expansion for ITSM and Project & Portfolio Management SaaS offerings.· Led worldwide program to revitalize the ITSM business for HP Software. This was a cross-functional program involving 50+ headcount across GTM functions that generated $170M of incremental revenue in 3 years.· Launched the first IT Service Management cloud offering for HPE Software, growing the customer base to over 300 customers by designing a go-to-market strategy that included pricing, packaging, and sales enablement.· Increased revenue from the channel by 17% through the design and execution of a partner and alliances program. -
Technology Innovation ManagerHp Aug 2005 - Dec 2011Palo Alto, Ca, UsTechnical liaison between the CTO Office, HP Labs, and HP Software, facilitating the incubation and transfer of new product innovations. Led the Patent Portfolio Strategy program and drove standards adoption both within HP and across the industry.· Transferred artificial intelligence, collaboration, and cloud billing innovations to the business that became important differentiators for HP’s software offerings. Coordinated granting of 100+ patents through patent workshops.· Launched the first shared data exchange format for managing IT data entities between HP Software products. -
Senior ConsultantHp May 2000 - Aug 2005Palo Alto, Ca, UsTechnology evangelist delivering workshops, presentations, and whitepapers, including two patents and 20+ papers on application development and cloud technologies. -
Geographic Information Systems EngineerU S West Feb 1998 - May 2000London, GbDeveloped Global Positioning Systems (GPS) / Geographic Information Systems (GIS) systems for telecommunications technician dispatch, business operations, and network planning. -
Senior System AnalystU S West Aug 1994 - Feb 1998London, GbTechnical lead of 10 developers building mobile salesforce automation platforms for the U S WEST Dex salesforce. -
Software Team LeadIbm May 1992 - Aug 1994Armonk, New York, Ny, UsTeam lead of Object-Oriented tools group developing source code browser, class libraries, code analyzers, class debugger, and other computer-aided software engineering (CASE) tools.
Chris Peltz, Mba Skills
Chris Peltz, Mba Education Details
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University Of MichiganComputer Engineering -
University Of Colorado BoulderEngineering Management -
Walden UniversityHigh-Tech Mba -
The University Of The SouthEducation For Ministry
Frequently Asked Questions about Chris Peltz, Mba
What company does Chris Peltz, Mba work for?
Chris Peltz, Mba works for Kruse Consulting Services Llc
What is Chris Peltz, Mba's role at the current company?
Chris Peltz, Mba's current role is Principal Data Analytics & Visualization Consultant | Independent Educational Consultant | Helping businesses and students make informed decisions with data..
What is Chris Peltz, Mba's email address?
Chris Peltz, Mba's email address is ch****@****cus.com
What is Chris Peltz, Mba's direct phone number?
Chris Peltz, Mba's direct phone number is +197041*****
What schools did Chris Peltz, Mba attend?
Chris Peltz, Mba attended University Of Michigan, University Of Colorado Boulder, Walden University, The University Of The South.
What skills is Chris Peltz, Mba known for?
Chris Peltz, Mba has skills like Integration, Soa, Cloud Computing, Software Development, Web Services, Software Project Management, It Service Management, It Management, Strategy, Pre Sales, Saas, Enterprise Software.
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