Nicole Pelzer Email and Phone Number
Nicole Pelzer work email
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Nicole Pelzer personal email
Experienced Manager with a demonstrated history of working in the telecommunications industry. Skilled in Service Delivery, Business Processes, IT Service Management, Strong support professional.
Gemeente Kerkrade
View- Website:
- kerkrade.nl
- Employees:
- 545
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Allround BeleidsondersteunerGemeente KerkradeMaastricht, Li, Nl
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Beleidsondersteunend Medewerker Academie Voor Sociaal WerkZuyd Hogeschool | Zuyd University Of Applied Sciences Dec 2022 - PresentSittard, Limburg, Nederland -
Makelaar (Nevenfunctie Deeltijd)Leev Makelaardij Jul 2019 - PresentMaastricht, Limburg, NederlandJe huis is je basis, dus dan kun je maar beter voor een droomhuis kiezen. Iedere keer als ik met een cappuccino op het bankje voor mijn droomhuis zit, geniet ik met volle teugen. En dat is wat ik jou ook gun!Een huis (ver)kopen is een intensief proces en het is niet gek dat je af en toe door de bomen het bos niet meer ziet. Het scheelt een hoop stress als je iemand aan je zijde hebt die aan alles denkt en je een hoop uit handen neemt. -
Contractmanager It & DigitalVodafoneziggo Mar 2020 - Jan 2022Maastricht, Limburg, NederlandContract & relationship management, both internal and external with all key customers and suppliers. -
Service Chain ManagerVodafoneziggo Jan 2017 - Mar 2020Responsible for the end to end lifecycle management of one or more delivered Services and the Technology Chain that supports the Service. Accountable for ensuring that the allocated services meet or exceed service quality, functionality, capacity and create transparancy on cost. Responsible for initiating, defining and implementing all the necessary activities, processes or reports to be able to achieve the objectives.
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Technology Chain ManagerVodafone Netherlands Nov 2014 - Jan 2017Maastricht Area, NetherlandsResponsible for the end to end lifecycle management of one or more delivered Services and the Technology Chain that supports the Service. Accountable for ensuring that the allocated services meet or exceed service quality, functionality, capacity and create transparancy on cost. Responsible for initiating, defining and implementing all the necessary activities, processes or reports to be able to achieve the objectives. -
Technology Chain SpecialistVodafone Feb 2012 - Nov 2014Maastricht Area, NetherlandsResponsible for the end to end lifecycle management of one or more delivered Services and the Technology Chain that supports the Service. Accountable for ensuring that the allocated services meet or exceed service quality, functionality, capacity and create transparancy on cost. Responsible for initiating, defining and implementing all the necessary activities, processes or reports to be able to achieve the objectives.
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Process ManagerVodafone Jan 2010 - Feb 2012Maastricht Area, NetherlandsThe Process Manager defines-, is owner of- and responsible for effectively managing the fundamental processes within an area, in order to achieve the process KPI’s/goals in the most efficient way given the agreed service propositionBy managing the optimization and maximization of the contribution of processes to the service proposition, enables to deliver best in class customer service.
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Service Level Process ManagerVodafone Oct 2007 - Jan 2010Maastricht Area, NetherlandsThe fundamental aim of Service Level Management is to improve the quality of service and the customer's satisfaction. Therefore the processes involved must be properly managed.
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Process AnalistVodafone Jun 2006 - Oct 2007Main goal of the process analist: creation of a process description and integration of new services for the Customer Services Agents.Direct reports: Project leader, Process Manager.
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Teamleader Distribution ServicesVodafone Jun 2002 - Jun 2006
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Teamleader CorrespondenceVodafone Oct 2000 - Jun 2002
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Customer Service/CorrespondenceVodafone Netherlands Aug 1996 - 2000Heerlen
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Employee Fairs & EventsKuhne Aug 1995 - Jul 1997NetherlandsRepresenting new products at trade shows, wholesale and retail.
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Advisor Savings PlansNvg Aug 1993 - Jan 1996Groningen, Netherlands
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Various FunctionsPensioenfonds Abp Jan 1983 - Apr 1993Heerlen
Nicole Pelzer Skills
Nicole Pelzer Education Details
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Real Estate -
SynergioProduct Development Excellence -
Vereniging CoinSeminar Mededingingsrecht
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ExinItil V3 Foundation
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Information Mapping NederlandInformation Mapping
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Van Den Broek & PartnersLeidingeven Voor Het Middenkader
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Sancta Maria
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Zlac
Frequently Asked Questions about Nicole Pelzer
What company does Nicole Pelzer work for?
Nicole Pelzer works for Gemeente Kerkrade
What is Nicole Pelzer's role at the current company?
Nicole Pelzer's current role is Allround beleidsondersteuner.
What is Nicole Pelzer's email address?
Nicole Pelzer's email address is ni****@****one.com
What schools did Nicole Pelzer attend?
Nicole Pelzer attended Ipd Opleidingen, Synergio, Vereniging Coin, Exin, Information Mapping Nederland, Van Den Broek & Partners, Sancta Maria, Zlac.
What are some of Nicole Pelzer's interests?
Nicole Pelzer has interest in Human Rights, Children, Education, Health.
What skills is Nicole Pelzer known for?
Nicole Pelzer has skills like Itil, Telecommunications, Mobile Devices, Outsourcing, Process Management, Management, Change Management, Leadership, Ict, Service Delivery, Integration, Business Process.
Who are Nicole Pelzer's colleagues?
Nicole Pelzer's colleagues are Ingrid Severens, Bert Bodelier, Marc Bour, Axel Zinken, Piet Migchielsen, Frans Pistoor, Nicole Dorscheidt.
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