Tiara Penamon, Cam Candidate, Nalp Email & Phone Number

Washington, Dc, Us

United States

United States

• Resolving resident matters and concerns professionally and promptly• Managing resident ledgers, posting charges, and adjusting as incurred as requested• Maintained resident rapport with excellent customer service and a welcoming office atmosphere • Prioritize daily activities and administrative tasks• Assist Marketing manager in execution and assignment of events & marketing• Creates monthly event calendars and ensures they are updated when needed and sent out monthly• Schedules e-blasts for building or community wide notices and updates on events• Assist leasing staff when short staffed or during special events where additional staff is needed • Assist Property Manager with training and on-boarding of new staff members• Generated and executed leasing contracts with Building Links, and Yardi• Reviews new lease and renewal contracts for accuracy • Audits current and future tenant files and ensures all information is correct and up to date

Washington D.C. Metro Area

Greet prospective residents and give tours while finding housing needs, preferences, and wantsFollow up with all leads (Always Be Closing) and prospects that did not leaseEnsure apartments are move-in ready by inspecting, and adding last minute touches when neededRespond timely to all calls, emails and site visitsOversee the lobby and front desk area by answering phones and greeting guests and vendorsProvide first-line customer service for all resident requests, issues, and work ordersFollow up on all completed requests ensuring resident satisfactionFollow applicable emergency procedures and contact applicable public service responseMonitor all common areas ensuring proper upkeep and cleanliness

Washington D.C. Metro Area

Learning opportunity to start CDA classesCare for children under 5 years old. Feeding, teaching hygiene, and assisting in educational, physical, and mental growth. Assisted lead teacher in establishing appropriate individual/parent/infant/toddler development goals and interest through observation and conversation. Serve as lead teacher in absence. Performed diaper changes, feeding and other necessary personal hygiene routines Promote learning through movement and play. Display children work on bulletin and windows Keeping accurate records on the children in my care. Other duties included keeping rooms clean and organized. Help with the planning of some lessons, create art displays of pupils' artwork

Washington D.C. Metro Area

Accurately scanned and totaled orders, accepted and processed cash, credit and debit card payments, provided change, counted and balanced drawer and end of shift, and recorded totals in computer.Promoted new store products and specials directly to customers, assisted customers to locate merchandise, and trained new staff to operate the register.

Baltimore, Maryland Area

Cheerfully greeted guests, attended to their needs to provide an outstanding dining experience.Described new menu items, recorded and placed orders, promoted and met sales goals for featured items. Accepted cash and credit payments, processed payments, and returned change and receipts to guests. Achieved “4 Star Server” level consistently according to GHI (Gracious Hospitality Index) calculated by overall sales and tipping percentage.

Washington D.C. Metro Area

Organized alcohol & cold beverage concession stands throughout the ballpark and ensured carts were fully stocked and register was audited prior to serviceGreet ballpark patrons, placed and served their beverage orders took orders and processed transactions via cash and card payment systemChecked and verified ID's for the sale of alcoholic beveragesAudited cash registers and inventory, created and directed staff assignments for events and conducted quality control of food utilizing food safety standard guidelinesReported to supervisor both in writing and verbally sales figures, inventory and cash management

Temple Hills,Md

Welcomed customers and offered information regarding menu options and ongoing promotionsProcessed food order request at POS via credit,debit, and cash

Temple Hills, Md

Criminal Justice And Corrections

Hospitality And Recreation Marketing Operations

Certified in Hospitality

High School Diploma, 12Th

Activities and Societies: Swim Team Member