Monitoring Online Prices and ProductsPlanning which products would suit the Online MarketLoading and editing of Online products on MarketplacesProcessing orders within CRMConduct product presentations to potential partners within Online SegmentComposing proposals and negotiating pricing with dealers for bulk dealsSuggesting international procurement based on actual sales and potential salesSourcing of equipment from local suppliers (usually project-based)Identify new platforms to be used as Online MarketersProblem solving and resolutionManaging budgets and targetsCreating reports and information using VLookup(excel) and other excel functionsUpdating of pricing and stock availability on Online channelsManaging repairs and returns from Online MerchantsManaging forecasts (Annually & Quarterly)Assist Accounts Department with Reconciliation of AccountsCommunication with Procurement Department to track ETA on shipment of goods as well as availability, and in turn update dealers accordinglyCommunicate with Suppliers w.r.t new products to be imported, requesting Compliance documents to apply for LOA’sStock check where stock is located at Local DC’sManaging Bookings for deliveries to Online DC’sManaging Transferring of stock.

Ongoing consultation with clients, from a relationship management point of view (Client retention)Ability to optimise the usage of our products and increase our transaction volumes thus revenue per client Assist with training of new users of applications where requiredAbility to energise the client around our products Ensure the BMI, SQI and other surveys reflect the excellent service offeredManage projects within the client environment Ensure the correct compliance and legal documents are in place and kept on recordUpdating of systems with client information e.g. Siebel/GridlockAbility to extract extensive MIS relating to respective client baseRegister new clients Capture call reports and once off charges Update Service Models Conduct product presentations to clientsSell and support all products to clients Extensive liaison and relationship building with Stakeholders Identifying of additional business opportunities with the stakeholders, including data miningMaintaining an excellent relationship with the stakeholdersAttending and contributing to stakeholder meetings and / or workshopsProcess and product enhancementsIdentifying product enhancementsRecommendation to improve service and processesAdhere to existing processes HoganSiebelFenixOBE GhostMicrosoft LyncOasys

Identification & Analysis of clients' needsCompiling a suitable solutionMaintaining Customer Relationships

VIP FunctionsLoading and processing of PayrollAccpac (Cashbook & Reports)Navision (Invoices, Recurring Payments & Reports)Checking and Processing of ExpensesChecking and processing of Fuel Deductions & EarningsLoading overtime3rd party PaymentsAdministration of Telephone Monitoring systemAdministration of Leases and monthly paymentsCompiling of Reports for Financial DirectorPersonal Assistant to Financial DirectorExcel ProficientWord & Microsoft Office ProficientCommunication & Training to Managers and staff with regards to expenses, fuel and overtimeExpense reconciliationsPetty Cash AdministrationAdministration of FleetAdministration of Building Maintenance

VIP FunctionsLoading and processing of PayrollAccpac (Cashbook & Reports)Navision (Invoices, Recurring Payments & Reports)Checking and Processing of ExpensesChecking and processing of Fuel Deductions & EarningsLoading overtime3rd party PaymentsAdministration of Telephone Monitoring systemAdministration of Leases and monthly paymentsCompiling of Reports for Financial DirectorPersonal Assistant to Financial DirectorExcel ProficientWord & Microsoft Office ProficientCommunication & Training to Managers and staff with regards to expenses, fuel and overtimeExpense reconciliationsPetty Cash Administration

Admin SupportPaymentsCreditorsManaging AppointmentsEditing & Tuning VocalsRecording of VocalsBacking VocalistLiasing with Record CompaniesLiasing with Artists

Sourcing of new suppliersTraining of sales staffProduct display and integration into storesReportingCold CallingSupplier trainingOrganizing of eventsMarketing

Assessing of Clients needsClient Integration and training on Integer systemProblem solving and system supportSalesCold Calling