Penelope Johnson Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham, North Carolina Area

I lead the technology portfolio and product development strategy and lifecycle for emerging technologies, including Blockchain, Artificial Intelligence (AI), Data Analytics, Cybersecurity and Robotic Process Automation (RPA). I evaluate and evolve the product strategy and roadmap, maximizing revenue and enhancing customer value. I also manage cross-functional teams, building and executing go-to-market response strategies to communicate value proposition for new products and services. Leading continuous improvement efforts, I implement market research, business and competitive analysis, champion innovation and change while assessing opportunities for new products and mitigating risk.Key Accomplishments:Lead product strategy throughout development lifecycle, releasing and managing more than 200 hours of content and 50 hours of virtual hands-on labs for four completely new product lines.Drove value proposition while maximizing product effectiveness through implementation of innovative strategies in collaboration with key stakeholders. Author technical content for digital transformation, AI, and RPA courses; install, configure, troubleshoot, and maintain virtual labs for data analytics and RPA.

Raleigh-Durham, North Carolina Area

I designed, developed, and managed the innovation strategy for custom, leading-edge approaches to content design and delivery, supporting the integration of new cloud technologies and VR, gamification and interactive software applications. I collaborated with internal teams to develop effective curricula on the LMS to increase learner engagement and retention, evaluated UX and managed the product lifecycle. I implemented change management processes for global rollouts of new platform integrations, and I built and maintained event website and tele-immersive (virtual) events.Key Accomplishments:Led, researched, developed business case, implemented and provided technical support for completely new virtual training and event platform modality.Developed and delivered engaging, custom training/certification program to instructors, customers, and global teams on virtual 3D event planning process, delivery, and process improvement.

Raleigh-Durham, North Carolina Area

I led and managed the product launch and lifecycle process, including value proposition articulation, development, and execution of go-to-market plans and cross-functional organizational readiness. I developed and delivered sales enablement training and technical solution support for the sales team, operations, and customers. I researched trends, analyzed the competitive landscape, managed cost metrics, and implemented cost controls to ensure profitability. I also wrote business case justification for the new cybersecurity product portfolio.Key Accomplishments:Drove business to increase profitability, implementing start-up and development strategies to release three new product lines within six months.Directed and maintained product portfolio of 1,000 training assets encompassing security, cloud, storage, SDN, networking, multi-vendor, and emerging technologies training.

Raleigh-Durham, North Carolina Area

I architected, designed, and managed custom/complex technical training solutions from inception to delivery, ensuring successful implementations in fast-paced environments. I led a consulting project for a large federal government agency to design the Network University training program from entry- to expert-level, meeting business, technical, growth, and career development objectives.Key Accomplishments:Managed and oversaw all custom deliveries for $14m enterprise product line, earning award as Sales Engineer of the Year, 2012.Grew product portfolio by identifying, qualifying, and developing new partners and products, increasing security offerings by 21%.Architected, designed, and managed custom complex, technical training solutions from inception to delivery. Led consulting project for large Federal government agency to design The Network University training program from entry to expert-level meeting business, technical, growth, and career development objectives. Oversaw custom deliveries and provided technical support for $15M enterprise product line including Citrix, VMware, Juniper, Sun Solaris, open source software, cloud, security, networking, storage, multi-vendor, and emerging technologies training. Achieved SMSP (Social Media Security Professional), Security +, A+ Certifications and Cisco Sales Specialist.

Columbus, Ohio Area

I architected an in-house technical university and led the training program start-up strategy, overseeing project management rollout and delivery of classes. I authored technical storage content; including storage basics, Storage Area Network (SAN) hardware and software courses.

Columbus, Ohio Area

As the system administrator, I played a key role in the OS migration plan/rollout for an in-house network; I designed images of client PCs featuring high security. I taught information technology classes on hardware, software, OS, networking and security technologies.