Peng Chen Email & Phone Number

Shanghai, China

Mainly responsible for domestic Biodevice technical support and market promotion.-Participate in the headquarters and Asia strategic planning for China market and formulate corresponding strategic decisions. Responsible for technical communication with the headquarters and Asia, participate in the technical training and update the latest technology and file for customers.-Responsible for domestic technical support, including project management, providing customers with automation solution, installation and troubleshooting.-Take part in the leasing and sales of automation business, such as the development of new customers, technology exchange, bid designing, bidding, business negotiation and contract signing.-Regularly visit existing customers, provide technical training and write training materials, keep good relationship with customers, collect competitor information.-In charge of processing orders for device & spare parts and management of spare parts warehouse.Working hard to provide customers with the most valuable service, have made our products and service the most competitive in the industry, and get new customers every year.

Shanghai City, China

-Responsible for technical communication with the headquarters and Asia, participate in the technical training and update the latest technology and file for customers.-Responsible for domestic technical support, including installation and troubleshooting.-Regularly visit existing customers, provide technical training and write training materials, keep good relationship with customers.

Chengdu, Sichuan, China

Worked as a technical support representative for life science instruments in Gene Company. Such as PCR instrument, spectrophotometer, centrifuge, ELIASA, Gel imaging system, the five kinds of conventional apparatus and other auxiliary equipment.Responsible for the installation and after-sale technical support of life science instruments in Chengdu area.Cooperate with sales to provide technical support for potential customers and achieve sales target.

Lianyungang, Jiangsu, China

Worked in Jiangsu Hengrui Medicine LTD from Equipment Department to Engineering Department of the new medical industrial park.Daily maintenance of workshop equipment, spare parts management as well as files and documents management.New equipment installation, commissioning and daily maintenance and validation in newly-built industry park.In charge of URS, DQ, IQ&OQ, PQ. Participated in checking and acceptance of the equipment as well as the implementation of the validation.Assisted the new workshop to go through the new edition of the GMP authentication and had a thorough understanding of the knowledge about medical equipment.Responsible for drafting the Chinese manual and SOP and technical communication with domestic and foreign engineers.