- Handle new and repeat customers’ accounts well from all around the world in various industries like Datacom, Telecom, LiDAR, AR/VR, Bio and others.- Work closely with customers to get forecast and work closely with other department like technical team and production to plan and work towards achieving the target sales and revenue- Handle and follow up closely from enquiries, NDA, quotation, order until shipment- Work closely with technical team to discuss, understand and meet… Show more - Handle new and repeat customers’ accounts well from all around the world in various industries like Datacom, Telecom, LiDAR, AR/VR, Bio and others.- Work closely with customers to get forecast and work closely with other department like technical team and production to plan and work towards achieving the target sales and revenue- Handle and follow up closely from enquiries, NDA, quotation, order until shipment- Work closely with technical team to discuss, understand and meet customer’s needs, design requirements. - Documentation of all specifications and requirements and communicate clearly to respective stakeholders - Manage and monitor customers’ projects closely, send weekly update for their projects and ship quality products on time - Work closely with other department to resolve any issues face by customer. Then inform customer on the investigation result and solution. - Ensure customer satisfaction with prompt response so that all grow together and they return as satisfied repeat customers and refer our services to others- Update files for reporting and planning purposes- Weekly meeting and presentation with team and management team like CEO, to strategize and do promotion when require- Handle shipment documents and ensure customers get their products on time and smoothly. - Follow up with customer to ensure they receive the wafers and in good quality. Get feedback after their testing. Show less

- In-charge of Southeast Asia Sales for Optics and Photonics products- Manage a team of Sales and a group of principals - Grow the Sales and customer network- Look for potential principals and products to complement our portfolio- Handle Marketing materials like website content and events like Conferences and Exhibitions - Handle enquiries and provide quotations - Follow up with customers and process the Orders using Navision system- Handle shipment from principal… Show more - In-charge of Southeast Asia Sales for Optics and Photonics products- Manage a team of Sales and a group of principals - Grow the Sales and customer network- Look for potential principals and products to complement our portfolio- Handle Marketing materials like website content and events like Conferences and Exhibitions - Handle enquiries and provide quotations - Follow up with customers and process the Orders using Navision system- Handle shipment from principal office, liaise with forwarder and Customs on all documentation until customer sites smoothly- Setup systems and handover the systems to customers- Handle projects management and liaise with different stakeholders like Engineers and suppliers Show less

(This used to be called Wavelength Technology Pte Ltd. Because of the listing in China stock market in 2014, we changed the name to Wavelength Opto-Electronic (S) Pte Ltd. )- Creates Win-Win situation to all stakeholders like customers, suppliers and collegues and maintain a long term relationships- Promotes and distributes Photonics products to institutions and companies in Singapore and overseas so as to meet Sales Target- Provides solutions to customers using Photonics and… Show more (This used to be called Wavelength Technology Pte Ltd. Because of the listing in China stock market in 2014, we changed the name to Wavelength Opto-Electronic (S) Pte Ltd. )- Creates Win-Win situation to all stakeholders like customers, suppliers and collegues and maintain a long term relationships- Promotes and distributes Photonics products to institutions and companies in Singapore and overseas so as to meet Sales Target- Provides solutions to customers using Photonics and work closely with our Designers on the customized solutions - Sources for suitable products for customers and company- Negotiates with suppliers on the prices and maintain a healthy profit for company - Provides service to customers to bring in overseas products- Prepares and man booths at various Conferences and Exhibitions - Organizes seminars- Organizes principals visits to customers - Attends talks and seminars to upgrade myself - Visits customers - Provides customer satisfaction through service and products - Show less

(A subsidiary of Wavelength Technology Pte Ltd)- Created Win-Win situation to all stakeholders like customers and suppliers- Distributed Photonics products to institutions and industries in Singapore and overseas- Setup products at customers' sites and provide training - Provided training on products to other Sales offices - Provided solutions to customers using Photonics - Sourced for suitable products for customers and distributed- Negotiated with suppliers on the… Show more (A subsidiary of Wavelength Technology Pte Ltd)- Created Win-Win situation to all stakeholders like customers and suppliers- Distributed Photonics products to institutions and industries in Singapore and overseas- Setup products at customers' sites and provide training - Provided training on products to other Sales offices - Provided solutions to customers using Photonics - Sourced for suitable products for customers and distributed- Negotiated with suppliers on the prices - Provided service to customers to bring in overseas products- Prepared and man booths at various Conferences and Exhibitions Show less

Develop E-learning modules for SAP users.- To help to speed up new staff's learning curve by using the e-learning modules- To let new staff learn using their own pace and free time- To reduce manpower needed to conduct the Training- To introduce new and advanced learning methods into the organization

Had setup machines and provided trainings for overseas customers within the first year- In-charge-of transfer of new X-ray technology, Computer Tomography Technology (3D X-ray) to Singapore office from Germany and able to operate the VG software at short time- Did 2D and 3D evaluations and analysis for customers and went overseas with Sales Manager to discuss with customers on the results- Participated in Seminars and Exhibitions

Handled a number of projects with minimum supervision eg new production lines setup, setup production cells, transfer production to overseas and all were completed within targets and successfullyHandled projects from start to end, that was from planning of cost, layout, schedule, liaising with different departments on their requirements and specifications, get quotations for machines and jigs, then get approval for budget, controlled cost and time until commissioning and handover to… Show more Handled a number of projects with minimum supervision eg new production lines setup, setup production cells, transfer production to overseas and all were completed within targets and successfullyHandled projects from start to end, that was from planning of cost, layout, schedule, liaising with different departments on their requirements and specifications, get quotations for machines and jigs, then get approval for budget, controlled cost and time until commissioning and handover to customersWas in the QC Committee to look into reducing wastes like in Lean Manufacturing and had helped to reduce rejects and wastes thus reduce cost and participated in SPRING Singapore QC events Show less

Was Emcee for the QC Convention, liaising with the external judges and all the events were done successfully25th Anniversary Magazine Committee (2002)

Promoted the activities to existing students and even planned ahead to create awareness for JC students. This was the first time that the awareness was brought outside of University. Worked together with the ASME Singapore Committee to align goals and achieve targets as set and published activities in the NewslettersFirst time Singapore representative was sent to attend overseas annual meetings with other Universities to exchange ideas and suggestions on improvementsFirst time… Show more Promoted the activities to existing students and even planned ahead to create awareness for JC students. This was the first time that the awareness was brought outside of University. Worked together with the ASME Singapore Committee to align goals and achieve targets as set and published activities in the NewslettersFirst time Singapore representative was sent to attend overseas annual meetings with other Universities to exchange ideas and suggestions on improvementsFirst time there was a panel of discussion was held in Singapore with the HQ staff and the members in Singapore Show less

Did a number of projects eg new production lines setup, setup production cells, transfer production to overseas and all were completed within targets and successfully