Peng You Email & Phone Number

I worked as a National Operations Manager in the Foods department at Steer Technologies Inc., where our primary focus was the nationwide food delivery business in Canada.As the National Operations Manager, I led and managed the operations of Steer Foods across the country, ensuring alignment with strategic objectives and delivering exceptional customer service.I developed and implemented operational policies, processes, and performance standards to drive efficiency and improve overall operational effectiveness. I collaborated with senior management to define operational goals and objectives, establishing key performance indicators (KPIs) to track progress and measure success.Leading a team of regional managers, I provided guidance, training, and mentorship to drive high performance and professional development. I conducted regular performance evaluations, identified areas for improvement, and implemented corrective actions when necessary.I implemented quality control measures and monitored compliance with industry standards, regulatory requirements, and company policies. Analyzing operational data, I identified trends and recommended process improvements to optimize resource allocation, reduce costs, and enhance productivity.I fostered strong relationships with key stakeholders, including clients, suppliers, and internal teams, to ensure seamless coordination and effective communication. Managing budgets and financial resources, I tracked expenses and revenue to achieve profitability targets and deliver cost-effective solutions.Collaborating with cross-functional teams, including sales, marketing, and supply chain, I ensured seamless coordination and alignment of operational strategies. I stayed updated on industry trends, emerging technologies, and best practices, making recommendations for innovation and continuous improvement.As a National Operations Manager, I have a proven track record in project management, operations management, and team leadership. I am committed to achieving organizational goals through effective leadership, strategic planning, and exceptional interpersonal skills, while ensuring operational excellence and efficient resource allocation.

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  加拿大约克大学

  B+