• Perform business development for consulting services• Manage projects, risks and budgets based on industry-standard framework and methodology• Develop Statement of Work based on gathered business and technical requirements• Manage and mentor new/junior consultants• Leads projects and/or teams (consultants and/or partners) with the highest level of complexity, visibility or risk

• Provide Consultation on enterprise IT infrastructure analysis, architecture design and implementation based on business and/or technical requirements• Consultation on enterprise IT operation process and support structure

• Provide consultant service to Microsoft premier customers in IT implementation/migration projects• Deliver Microsoft SKU (RAP, Health Check) to Microsoft customers to reduce risks in their IT environment• Deliver in-depth technical training to customers• Deliver pre-sales POC to customers • Provide reactive support to help customer resolving critical problems in their IT environment• Provide accurate and timely technical support on critical problems and advisory services for Greater China Region and South East Asia premier customers.• Achieve high customer satisfaction by technical expertise and excellent communication skill.• Mentor new hires for technical skill and service skill.• Deliver Microsoft Unified Communication solution to customers as a top expert

• Provide accurate and timely technical support on critical problems and advisory services for Greater China Region and South East Asia premier customers.• Achieve exceptional customer satisfaction by technical expertise and excellent communication skill.• Mentor new hires for technical skill and service skill.• Deliver Exchange related training to internal staffs of other teams.