 Managing comprehensive operational support functions such as inventory control, markdowns, order/request fulfillment, housekeeping supervision —while ensuring top-level efficiency and goal achievement as Facilities Supervisor under the department of Operations and Administration.  Following up on open orders that did not meet requirements to  Identify and resolve issues and maximize staffs and non-staffs satisfaction.  Ensure all housekeepers are up to task – keeping both rooms and entire residence clean and healthy  Liaise with security officers to ensure both occupants, materials and staffs safety at all times and quickly arrest foreseen security threats.  Troubleshooting causes of supplies shortages, generating weekly shortage reports and facility maintenance reports for management review.  Demonstrating dedication to providing outstanding operational support while streamlining operations and facilitating organizational success.  Balancing multiple tasks while providing top-level problem-solving and interpersonal skills.  Ensure the sturdy supply and flow of social and household amenities for the wellbeing of hostellers

• Kept case data and contact information up to date to expedite proceedings.• Professionally negotiated and dealt with taxpayers in confrontational situations.• Responded to taxpayers’ questions and helped individuals complete and file tax documentation.• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.• Distribute both property and business operating permit to businesses and home owners.• Assist in capturing and collating data of mapped revenue blocks for effective billing and distribution.

• Developed and implemented performance improvement strategies and plans that promoted continuous improvement.• Served clients and followed outlined steps of service.• Maintained energy and enthusiasm in fast-paced environment.• Use critical thinking to break down problems, evaluate solutions and make decisions.• Maintained excellent attendance record, consistently arriving to work on time.• Resolve problems, improve operations and provide exceptional service.• Work flexible hours/days; thrice a week or complete days, afternoon till night or full day.• Resolve conflicts and negotiated mutually beneficial agreements between parties.• Actively listen to clients' requests, confirming full understanding before addressing concerns.