Penny Chen Email & Phone Number

Taiwan

*Working on APAC recruitment*Managing China/Taiwan/Hong Kong/Singapore/Korea/Australia key accounts.*Taking in charge of health care industry including Medical/Commercial/Clinical Operation functions*Conducting 3 members in China

Taiwan

*Responsible for entire recruitment cycle from sourcing, screening,selection, interview, interview arrangement, reference check,salary negotiation to offer delivery and onboarding stage*The main scopes cover TW/HK/China. Also, having been assigned to support South East Asia projects to cover Thailand/ Philippines/ Singapore/ Malaysia in 2015.*Mentoring 2 recruiters, in China & Japan. Providing bi-weekly/Monthly training, Quarterly performance review and coaching since2016 Jan till now* Adopting the recruitment strategy to assist publishing the employerbranding to local market*Providing the recruitment training to line manager and also do the routinerecruitment process training for new hiring managers & new consultantsin APAC.* In charge of 3 kinds of different recruitment function’s roles including talentacquisition specialist for our core team. Pipeline candidates for insourcing modelsand also working on permanent recruitment for external clientsHRBP role:*Being a HR partner to ICON Holdings locally and also the main contact window for different Business Units & partnership’s clients in TW&HK. *Cooperation with internal/external stakeholders to place the assignments on time. Foresee the potential turnover factors and regularly provide the advices for line manager to retain the employee efficiently with transparent communication method *Taking in charge to apply Working VISA independently for foreign workers *Ongoing participating into the project of welfare committee (For moving employee from social club model into welfare committee in 2018) *Deal with employee exit management *Have experience participating into mediation committee to handle the dismissal case *Providing quarterly workshop training for insourcing model employee. It contains formal training plus some off-work training programs such as office yoga/ outdoor events and so on

*In charge of the recruitment tasks on Assurance team (mainly auditors) and Internal firm service teams (back office such as administrative assistant/IT/operation team and so on); Service scope is around 700 people. Openings have been managed in the same time around 80 assignments *Producing the monthly recruiting report and controlling the human capital accounts

*Responsible for entire recruitment cycle from resumes sourcing, screening, selection, interviewing to salary negotiation and onboarding assistant. Tracing talents’ feedback and providing necessary assists to coordinate with both HR and candidates. *Routine tasks include market position analysis, market trend survey, analyzing information of staff turnover and required C&B report. *Maintaining and updating the talent pools in HRM system on a daily basis. *Working as an account manager to manage main clients such as CITI bank, HSBC, SCB, ANZ, Chinatrust, Fubon financial holdings, Johnson & Johnson, Mr.Kon, Watsons group and TSMC. To develop new business in some targeted groups such as retail and FMCG industries, the content includes making contracts, negotiating hunter fees and providing the requested services. *Being a lecturer to provide the market analysis, trend survey, orientation and sales skills training courses for internal and external training seminars in Taiwan and China. *Achieved cases in Taiwan & China:  Banking: regional CB head/COO/ CCPL marketing head/ CB segment head/ PR-VP level /CRM & datamining-SVP level/ Card sales head/ E-commerce VP level/ BP&A managers/ product managers/ Branch Managers/ channel sales/ Financial consultants/ management associate  Insurance: marketing director/ channel sales head/ TM marketing & sales head/ TM managers  FMCG & Retail &Electronic : special assistant to GM/ marketing manager/ product manager/ CRM manager/ finance & accounting manager