Penny Michael Email & Phone Number

Magill, South Australia, Australia

South Road, Mile End

Adelaide, Australia

• Provided a high level of customer service to 30 customers via email and phone. • Responded accurately and efficiently to all Key Account customer enquiries,complaints and orders. • Liaised with suppliers during the manufacturing process to ensure orders are completed and dispatched accurately and on time.• Actively identified and helped resolved discrepancies or irregularities with customer discounts and pricing structures.• Provided leads with accurate project information to the relevant business segments and sales staff.• Assisted the customer and sales staff with warranty information, care and maintenance information, material safety data sheets and technical data sheets.

Adelaide, Australia

• Provided a high level of customer service and sales with retail/trade and phone customers.• Professional handling of customer enquiries, complaints, quotations and orders.• Ensured timely follow-up of customer and stock requirements.• Visual merchandising – maintained high standard of Showroom appearance• Administration tasks: daily filing of customer invoices, back orders and proof of delivery.

Adelaide, Australia

• Showroom sales with retail and trade customers, maintained a high level of customer service.• Accountable for communication of monthly promotions and sale specials direct to customers.• Professional handling of customer complaints/dissatisfaction.• Functioned as part of a team, demonstrated ability to work co-operatively with others.

Adelaide, Australia

• Booked domestic and country freight for collection and handled customer freight enquiries.• Ensured accurate processing of details on all bookings, enquiries and complaints.• Provided sales leads to the Sales Department.

Adelaide, Australia

• Organised and collated senior/junior netball programs and recruited umpires.• Undertook public relations and development of marketing tools.• Responsible for basic budgeting and finances; fee collection and accounting.• Conducted school holiday netball clinics.