Penny Thomas Email & Phone Number

Perth, Wa, Au

Parramatta, New South Wales, Au

As Chief People Officer, I founded all aspects of the people function for a new Australian bank from scratch, including organisational structure, HR strategy, employee value proposition, recruitment of C-suite and all staff, performance management, training, organisational culture, leading organisation-wide engagement meetings, and proposing activities that drove collaboration and a high performance culture.• Reporting directly to the CEO as a member of Executive Committee, I provided advice to the CEO and ExCo members on both strategic matters (e.g. structure) and also fundamental HR and employment law matters (such as dealing with people behavioural matters and calculating redundancy calculations);• I developed all organisational people policies which were subsequently signed off by the Australian Prudential Regulation Authority (APRA), such as a remuneration policy in line with APRA and ASIC requirements taking into account revisions in prudential standards;• Transitioned the business from the regulated Banking Executive Accountability Regime (BEAR) to the new Financial Accountability Regime (FAR) legislation;• Oversaw the implementation of learning organisation-wide, such as the rollout of e-learning and mapping of tasks to key training requirements;• Led, engaged and launched the development of the organisation’s values (which were agreed internally and communicated externally to the public);• Briefed the bank’s board and remuneration committee directly at various meetings on all HR people matters;• Oversaw the bank’s project management office governing delivery of the bank’s execution plan and prioritisation functions (with the Head of Projects for the bank a direct report);• Co-ownership with the CRO for implementing the risk culture framework and procedures.• Developed procedures for Board renewal and director appointment as part of overall Governance requirements.

Parramatta, New South Wales, Au

Perth, Wa, Au

Perth, Wa, Au

Pioneer Credit is an Australian financial services provider. We work with more than 230,000 customers across Australia and New Zealand, many of whom have found themselves in financial difficulty due to a major life event. Our focus is on providing exceptional levels of customer service along with a range of products and solutions to help them achieve their financial goals. In 2014, Pioneer Credit listed on the Australian Securities Exchange (ASX:PNC).As GM People, I am part of Pioneer's Executive team leading our People & Culture, Talent & Capability, Internal Communications and Community Engagement teams. At Pioneer, we believe our inclusive and empowering culture is our difference and I work closely with our Executives and leaders to build and implement strategic people programs that deliver outstanding team member engagement and outstanding customer service.

Perth, Wa, Au

Perth, Western Australia, Au

* National HR Manager for iiNet, leading 5 teams and over 20 HR and OHS staff providing Executiveand Senior Manager coaching and support* Responsible for HR Strategy for iiNet Limited and for Australian HR operational activities includingEmployee and Industrial Relations (minimising financial and reputational exposure), Talent Sourcing,Culture and Engagement, Remuneration and Benefits, leader training and generalist HR strategyand operations.* Merger and acquisition activities for HR, including acquisition of Internode, TransACT and Adam Internet

Perth, Western Australia, Au

* Strategically partner with senior Retail Division Executives; member of senior leadership teams* Lead team of generalist HRBPs and West Coast geographical lead for Retail HR team* Develop, plan and implement key Retail HR strategy initiatives supporting colleague engagement and excellence in customer service* People lead on transformational change projects & Relief Head of HR for Retail Division

Blue Bell, Pennsylvania, Us

* HRBP to two Asia Pacific General Managers* Organisational re-design and restructuring to integrate, streamline and simplify business model* Asia Pacific leadership team* Business unit HR strategy and execution lead across 11 countries Asia Pacific in matrix structure* Utilisation of Global Sourcing strategies

* Greenfields HR role* Developed and implemented employee engagement survey and action plan, complementing external stakeholder surveys and action plans* Developed and implemented the first HR strategic plan* Research and plan two separate enterprise bargaining negotiations with the Maritime Union of Australia and the Australia Marine Pilot Association.* Analysis of workforce utilisation through overtime, higher duties and temporary contractors and recruitment activities. * Development and implementation of the appropriate HR strategies, processes, practices, tools and documentation to support effective DPC business management.

Blue Bell, Pennsylvania, Us

* Organisational re-design and change management including transition-out of over 100 employees from the Asia Pacific Shared Service Centre to Unisys Global Sourcing and low cost locations.* Transformational change initiatives including the development of communication plans for the redundancy programs, co-ordination of outplacement program, liaison with Corporate HR for approvals on recruitment, redundancies and retention bonuses.* Negotiation of industrial award variations with union, and advice around award variations and certified agreement interpretation and advice, and instructing internal and external legal counsel on related matters.

* Full HR responsibility and delivery into client division, including HR calendar of events* HR Scoping of tender documents and presentation of tenders to prospective clients, site mobilisations and disengagements* Industrial Relations management of union controlled sites * Development and facilitation of numerous team-building and management development activities

* Lead multiple project teams including the development and implementation of performance management program, review implementation new induction program and revised managers manual, as well as running monthly group orientations (60+ attendee’s per session).* Management coaching on effective grievance and disciplinary management, as well as general HR policy and procedure advice including the development of coaching and in-service programs for managers.* Minimised industrial action through staff consultative committees and industrial dispute resolution committees, interpretation and advice on over 20 industrial instruments.* Coordination of Occupational Health & Safety audit documentation, with the unit scoring 100%, the first time that had been achieved within the broader NSW Health Services Organisation.* Design and implementation of a comprehensive set of HR policies and procedures.* Development and implementation of communication strategies, resulting in improved take-up of salary packaging and the highest level of responses to staff climate surveys.

Graduate Diploma, Human Resources

Bachelor Of Arts (Psychology), Psychology