Penny Baker Email & Phone Number

United States

Chief Underwriting Officer-Responsible for underwriting and overall profitability for multiple carrier programs working closely with carriers and actuary team. Tasked with leading underwriters, audit team and loss control programs. Liaison between writing companies, brokers and reinsurance companies, assigned full underwriting and binding authority. Project manager on all new carrier opportunities, drafting guidelines and setting coverage terms. Oversight on claims processing policies and procedures. Assist with managing agency relationships and training needs. Provide mentoriship and training to all team members offering support and insurance education.

Las Vegas, Nevada Area

Vice President/Underwriter- Tasked with developing a captive commercial auto insurance program specializing in towing/repossession and auto hauling operations. Directed due diligence of agency base offering recommendations and providing data to actuary for analysis. Liaison between writing company and reinsurance company; assigned full underwriting and binding authority, Responsible for risk analysis, pricing and policy terms/conditions to ensure overall underwriting profitability. Created underwriting guidelines, pricing and policy forms. Management of agency relationships and approval of all broker appointments. Assisted with state form/rate filings and licensing requirements to gain approval to write commercial auto insurance in multiple states. Project manager implementing an agency management system and policy issuance platform. Responsible for issuance of all state and local insurance and DMV filings. Management of Claims TPA.

Henderson, Nv

Vice President/Underwriter- Established a start-up wholesale agency specializing in the transportation industry. Secured market appointments with leading insurance partners to support contracted agency base needs. Built an agency management system to track insurance partners, policy changes, premiums, billing, claims reporting and accounting. Charged with full management of underwriting and all aspects of the operation. Binding, Policy Issuance, Endorsements, CAB, Surplus Tax, State and Federal Filings.

Henderson, Nv

Business Development Manager-Expanded a Texas based insurance agency to Nevada, California, Oregon and Washington adding market appointments, licenses and advertisement needs. Established a premiere premium finance company relationship with the leading funding opportunity in the industry offering competitive payment options for clients. Converted the agency management system to a state of the art system improving production and accounting efficiencies for the agency. Added several new marketing programs to promote leads for agents increasing business production. Expanded thumbprint in social media and local presence offering insurance coverage consultations and risk management for the trucking industry. Served as liaison for all insurance partners, offering training for staff on new products and coverage options for client base. Leader of due diligence for all agency acquisitions and new hire roles for the agency. Agency growth resulted in profitable sale to a large corporation.

Dallas/Fort Worth Area

Commercial Insurance Specialist- Transportation Industry. Charged with establishing a commercial truck insurance division for a start up insurance agency. Secured contracts with insurance partners building a competitive market list for client needs. Established a premium finance company contract providing financing options not previously available to the agency.

Las Vegas, Nevada Area

Commercial Insurance Specialist- Transportation Industry. Established satellite office in Nevada focused on expanding agency footprint to Nevada/Oregon/Washington. Charged with taking over a profitable book of business from a retired agent, focused on growth and retention of the book.

Portland, Oregon Area

Commercial Insurance Agency Manager-Trucking Industry. Accountable for agency operations including staff training, business partner negotiations, legal audit compliance and overall customer satisfaction. Increased revenue by $6M through restructure of business lines and establishing new business partners to support the needs of a broader client base. Spearheaded agency acquisition, adding 100 additional clients with 98% retention.

Greater Seattle Area

Insurance Underwriter

Greater Seattle Area

Transportation Finance & Insurance

Greater Seattle Area

Commercial Truck DealershipSales, Marketing, Finance & Insurance Specialist

Greater Seattle Area

Commercial Finance CompanyTransportation Industry

Longview, Washington

Community Bank