Penny Key Email & Phone Number

Billings, Montana Area

Coordinate with Safety Manager and train new drivers on DTS LTL freight policies and procedures. Will coordinate with re-training to connect driver performance errors and understanding of all trip planning, manifests, warehouse loading procedures, DVIR, and log management. Will use discretion and independent judgment when developing new policies and.

Billings, Montana Area

Provides secretarial and administrative support to assigned attorneys and paralegals, including but not limited to word processing, transcription, client contact, and work collaboratively and cooperatively with others in a team-oriented environment. I support a set of attorneys (4) and paralegals (2) as a primary assignment.

Jacksonville, Florida Area

Responsible for claims investigations related to liability under commercial lines resulting in settlement or denial of claim. Heavy telephone contact with the insured's, claimants, attorneys. Handle claims that turn into suits. Successfully managed volume of 70+ claims.

Responsible for investigation and settling of bodily injury claims with attorney representation. Charged to revive and settle claims within the policyholder’s policy limits. Responsible for managing 420 claims requiring review of demand package presented by attorneys and determining reasonable settlement value. Settle approximately 20 claims a month with.

Jacksonville, Florida Area

Integral member of a task force assigned to implement processes capturing information on settlement payments required by Medicare for the enforcement of the Medicare Secondary Payer Provision Act. Worked within a team that required daily interaction with the Present of the Company, Vice President of Information Technology, Assistant President of.

Presently Holding position of

Jacksonville, Florida Area

Responsible for claims investigations related to liability under commercial lines resulting in settlement or denial of claim.Successfully managed volume of 150+ claims. Attended mediations to manage the settlement of high value, serious injury claims. Extensive travel involved. Always settled within the policy limits of $1,000,000.00 or less. Recognized.

Adjusted claims for SIR for WC and Property Claims. Prepared COI for relocations. Monitored loss runs, updated changes in reserves. Handled GL losses.

Investigated and processed Workers Compensation Claims and P & C claims that were under carrier deductible. Monitored monthly Loss Runs provided by the carrier. Maintained accounting for additional insurance purchased by the customers on Commercial Moves. Handled general liability claims working with building lease contractor. Conducted seminars for new.

Principal role overseeing compliance with Medicare reporting requirements under NGHPSection 111Overseeing the project implementationMaintain a diary on all files that are Medicare reportableMonitor to ensure compliance with Medicare reporting GuidelinesAct as a gateway for Medicare response and inquiriesParticipate in the Medicare Town Hall Meetings to.

Key member of team responsible for placement of skilled commercial drivers. Accountable for record keeping necessary to meet Department of Transportation compliance. Oversaw compliance of driver random drug testing program. Conducted safety orientation classes for new employeesConducted yearly driver seminars for up to 200 drivers.

Adjusted overseas household goods claims and settled with owner.

Obtained Florida Agents (220) License with The Department of InsuranceInvestigated and processed Workers Compesation Claims for SIR.Monitored monthly Loss Runs provided by the CarrierInvestigated and processed Commercial Property Damage Claims Maintained billing process for additional insurance (Unisource) purchased by customers onCommercial movesTrained.

Handled Death claims for Intermediate/Weekly Premium PoliciesReviewed death certificate information against policy infomation and paid out the deathbenefitCalculated dividend amounts and loan amounts to assure proper payment is made

Insurance

Activities and Societies: Servant Leader/Creekside Christian Church. Senior Claims Law Associate with American Educational Institute..

Education record

Activities and Societies: Insurance Professional.and Continuing Education: Senior Claims Law Associate

High School Diploma

Active Florida Adjuster License (620) Senior Claims Law Associate Arbitration Forums Incorporated