Penny Thomson Email and Phone Number
CX Product Manager with omni focus across digital and physical.
Verizon
View- Website:
- verizon.com
- Employees:
- 151940
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Sr. Product ManagerVerizon Jan 2024 - PresentNew York, New York, United StatesSr. Product Manager for Verizon Cloud storage.Product lead for the Verizon Retail Arrival customer experience. With a focus on cross-platform digitally-enabled solutions for a friction-free experience, I create a springboard to sales and service in the Verizon stores. -
Lead Experience ManagerVerizon Jul 2018 - Jan 2024Greater New York City Area -
Marketing ManagerVerizon Aug 2015 - Jul 2018New York, Ny• Launched IoT products in store with creative and interactive visual merchandising, resulting in 12% lift in sales. • Developed strategic positioning and communications for Prepaid marketing, rolling out to over 45,000 stores, across channels.• Evolved Destination in-store interactive experiences for over 40% increase in usage. -
Digital Marketing Manager - ConsultantVerizon Wireless Nov 2012 - Jul 2015New York, Ny• Drove innovation and delivered best-in-class, cross-platform experiences via strategy, qualitative research, user trends, KPI analysis, UX development, and creative content.• Developed tech-forward strategies to arm retail sales reps with interactive tools. • Created leading-edge, interactive experiences for consumers that inspire and engage them through the retail customer journey and conversion funnel.• Led qualitative research efforts for multiple programs, to develop roadmap of enhancements and new experiences. -
Vp, Client ServicesFarago Jun 2003 - Jul 2012New York, NyBarnes & Noble • Launched NOOK store-within-a-store/digital departments in November 2011 with a phased rollout to 700+ Barnes & Noble retail stores nationwide. • Launched NOOK brand and family of e-reading devices/tablets; collaborating on branding, packaging, UI/visual design, and marketing materials for web, retail and print. • Developed holiday Member promotions and materials.• Created the Barnes & Noble Inc. corporate website redesign for 2012 launch.• Developed advertising campaigns (tv, print, retail, online), product development (digital devices, apps, packaging, promotions), events (product launches) and corporate identity (branding, logos, architecture, vision videos). -
Research ConsultantVitamin Water And Miller Mar 2003 - Jul 2003New York, NyVitamin Water• Recruited and conducted focus groups in New York facility to understand attitudes toward beverages, water and flavored waters in age groups 18 - 34.Fusion 5: Miller• Recruited and conducted one-on-one interviews to identify attitudes toward nightlife and choices in alcoholic beverages.• Analyzed, wrote and presented research results and implications deck.
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Marketing ConsultantWomen For Housing / Khuthaza Oct 2002 - Dec 2002Johannesburg, South Africa• Developed marketing and PR plans to launch the restructured women's NGO in South Africa.• Established brand identity through cohesive communications from logo redesign to press releases and signage.
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Account ExecutiveMrm//Mccann Aug 2001 - Jul 2002New York, NySirius Satellite Radio • Planned and launched the Sirius Satellite Radio brand and service.• Built demand within a new category in order to acquire 500,000 customers by year-end.• Implemented integrated marketing plans for both consumers and the trade via radio, print, interactive and retail. -
Account ExecutiveOgilvy & Mather Jul 1998 - Apr 2001New York, NyCotton Incorporated• Supported cotton growers by building demand for US cotton via brand awareness and marketing campaigns.• Developed a push/pull strategy to incent consumers to desire more cotton while creating a need for the trade to use more cotton in their apparel and home goods products. • Increased revenue by developing a groundbreaking B2B print campaign, promoting a first ever Cotton brand personality and campaign to the fashion industry.• Planned and researched fiber awareness for 2001 consumer television campaign strategy.• Managed creative development, media plans and budget for television, non-traditional and print ads.AIG Auto • Planned brand awareness research and conducted creative testing for tv campaign launch.• Broadened retention, while increasing revenue for OgilvyOne, via database building with interactive component.• Planned one-to-one television and interactive test to drive leads to reconstructed Web site.IBM - Technology Group: Storage, Microelectronics, Networking Hardware • Managed worldwide integrated communications in over 17 countries.• Evolved B2B strategy to adopt a brand awareness, communications campaign via evolving research.• Successfully pioneered IBM hard disk drive co-op advertising test and rolled out to full distributor program.
Penny Thomson Education Details
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Communications
Frequently Asked Questions about Penny Thomson
What company does Penny Thomson work for?
Penny Thomson works for Verizon
What is Penny Thomson's role at the current company?
Penny Thomson's current role is Sr. Product Manager.
What schools did Penny Thomson attend?
Penny Thomson attended Fordham University.
Who are Penny Thomson's colleagues?
Penny Thomson's colleagues are Chris Lee, Cheryl Harris, Andy Field, Efrain Ortiz, Bilal Altaf, Arpita Parikh, Shannon Jones.
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Penny Thomson
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