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Anthony Smith is listed as Business Analyst | Product Owner at Air New Zealand at Air New Zealand, a company with 5931 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Anthony Smith.
Anthony Smith previously worked as Product Owner at Air New Zealand and Senior Business Analyst at Air New Zealand. Anthony Smith holds Diploma In Information Technology, Information Technology from Auckland University Of Technology.
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Anthony Smith is a Business Analyst | Product Owner at Air New Zealand at Air New Zealand. He possess expertise in customer experience, project management, web project management, management, html and 37 more skills. Colleagues describe him as "I have worked with Ant for a number of years now and the number one word I would use to describe him is enthusiastic. He always has a smile on his face and is willing to go the extra mile for everybody. He is talented at reporting and manipulating numbers and spreadsheets, as well as being very web savvy. He has done a great job of managing projects and people and always inputs valuable ideas and innovative solutions. It's been a pleasure working with you, Ant." and "Ant & I have worked in the same team for the past 5 years, in addition to being one of the smartest people I know, Ant has the ability to quickly see to the heart of any problem and what steps need to be taken to address the issue. Ant is a natural leader, although he would probably dispute that label. But his willingness to roll up his sleeves and get things done, as well as the way he supports those that work alongside him mean that he quickly gains the loyalty and respect of any team around him. Ant is very organised and operates to a level of detail that continually amazes me (which is just what you want when working with reporting)."
Listed skills include Customer Experience, Project Management, Web Project Management, Management, and 38 others.
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A career timeline built from the work history available for this profile.
Auckland, New Zealand
Product Owner in Engineering functional squad supporting Electronic Log Book for Boeing 787 and Airbus A320 fleets- Maintaining product roadmap- Prioritising work- Managing stakeholders across the key ELB user groups
New Zealand
- Business analysis to understand both the current state and the business problem, document business requirements relating to the necessary process and/or technology changes- Business modelling with the aim of implementing benefit calculation and forecasting models- Financial and performance data analysis to allow for prioritisation and continuous.
Auckland, New Zealand
- Creating various levels of Business Requirements for knowledge and information management solutions, reporting and forecasting initiatives.- Supporting solutions teams by creating use cases to complement Business Requirements and inform the development roadmap- Planning, developing and maintaining reporting frameworks- Generating in-depth customer.
Auckland
- Leading Oracle RightNow CX projects and initiatives- Driving customer uptake of online/self service solutions- Utilising statistical data and feedback to measure success and maintain our roadmap
- Managing projects which affect internal and customer facing Oracle RightNow CX knowledgebases- Keeping track of current and projecting future project benefits- Analyzing volume/usage trends on our internal and customer facing knowledgebases, improving our knowledgebase content/functionality based on these trends- Liaising with other internal.
- Managing internal online content used by customer facing staff- Supporting various projects as far as online content goes (both internal and customer facing)
- Facilitating training to our customer facing staff- Designing training material
- Assisting customers with Broadband/Email problems or queries
Royal Oak, Auckland
This is both on and off site position where I am required to travel to clients homes and businesses, troubleshoot and/or repair their current systems, consult them about various network, hardware or software upgrades, set up networks or backups, remove viruses or spyware or recover lost data. In a reasonably short time I have gained a lot of customer.
Throughout my employment at Accident Repairs I was studying part time at AUT and graduated in 2005.
Developing websites for small companies and organisations while studying at AUT.
Full time position concerning the front end development and maintenance of the RD1.COM website. This included working with JavaScript, HTML, CSS and SQL.I was responsible for implementing the main design of the website, running updates, working along side the backend developers supporting their requirements to adjust the website as requested.
Other employees you can reach at airnewzealand.com. View company contacts for 5931 employees →
Ana Edwards
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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MD
Marlon De Vera
Colleague at Air New Zealand
New Zealand, New Zealand
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PP
People Products Air Nz
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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KJ
K James
Colleague at Air New Zealand
New Zealand, New Zealand
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DS
Dan Stephenson
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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PS
Penny Salton
Colleague at Air New Zealand
New Zealand, New Zealand
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TW
Theresa Wildsmith
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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MP
Misrica. Pahulu
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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JM
Jodie Munyard
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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BC
Boxfit Carmen Phua
Colleague at Air New Zealand
Auckland, Auckland, New Zealand, New Zealand
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Diploma in Information Technology
Quick answers generated from the profile data available on this page.
Anthony Smith works for Air New Zealand.
Anthony Smith is listed as Business Analyst | Product Owner at Air New Zealand at Air New Zealand.
Anthony Smith is based in Auckland, Auckland, New Zealand while working with Air New Zealand.
Anthony Smith has worked for Air New Zealand, Connections Ltd, Telecom New Zealand, Telecom Nz, and Computer Troubleshooters Nz.
Anthony Smith's colleagues at Air New Zealand include Ana Edwards, Marlon De Vera, People Products Air Nz, K James, and Dan Stephenson.
You can use AeroLeads to view verified contact signals for Anthony Smith at Air New Zealand, including work email, phone, and LinkedIn data when available.
Anthony Smith holds Diploma In Information Technology, Information Technology from Auckland University Of Technology.
Anthony Smith is listed with skills including Customer Experience, Project Management, Web Project Management, Management, Html, Call Centers, Knowledge Management, and Telecommunications.
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