Thomas Niekamp personal email
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Achieved a Bachelor of Arts Business Administration, UniversityofNevada-Reno, Incline Village, NV, with a major in Global Business Management and minor emphasis in Organizational Leadership and HR. Completed in 2014. Also, A.A. Degree with Honors, Supervisory Management, NWTC, Green Bay. WI.Trainer, consultant for Auto OEM's, mostly Ford, Fixed & Variable, 15 yrs. including their programs Service Upgrade, Around the Wheel, Tire Program, Accessories, CPO, Owner Advantage Rewards, FCA 3.0, and facilitated FordStar program "Improving Parts Operations"; Sales training for Mazda, converting technology to the FAB's Sales and customers would understand; Service Advisor and Manager training for Nissan and Nissan's RPI Initiative; 20 yrs. dealership Fixed Mgmt.: distance learning instructor: Division Trainer, ADP Dealer Services, Fixed, Variable, Acc't'g, Payroll, Elite thru Drive systems: former COBOL,BASIC programmer, military contractor Parts Analyst, Warranty Auditor for Honda and Toyota.
Various And Many Auto Dealerships Throughout The Usa.
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Various And Many Auto Dealerships Throughout The Usa.Wausau, Wi, Us
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Vehicle, Service, And Parts Sales TrainerVarious And Many Auto Dealerships Throughout The Usa. Mar 1995 - PresentBuilding VALUE in all sales along with customer rapport. How to find customers’ needs and wants to match your product and services and the ‘why’ of Service sales.
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Independent Business OwnerPeople Skills Unlimited Jun 1991 - PresentIn house training or public seminars for 'people skills' to promote personal accountability, team building, change management, cultural diversity, leadership, sales, management skills, cross-functional teams, and "lean", or process improvement. Moving people from judging to understanding. Former distributor and facilitator for the DiSC Personal Profile System, based on observable behavioral patterns. I have had no failures in achieving realistic goals set by me and my clients. We can't change others. We can only change ourselves to achieve success, but we need to build rapport with others to determine their needs and wants.
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Service Development SpecialistMsx International Jun 2019 - Apr 2020Detroit, Michigan, UsWorking with GM dealerships to increase customer retention and Service Sales. -
Parts AnalystOshkosh Defense Nov 2016 - Aug 2017Defined and Implemented new Parts Analyst Position. Documented parts and specifications used for military vehicles. Researched vendors and contacts. Set up Global LEAN supply chain. Researched aftermarket cost of Competitor Pricing for military contract . Worked mainly with Excel and JDE software.
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Office ManagerSilver Mist Garden Center Mar 2016 - Jun 2016Found and removed Ransomware virus from main company operating system. Established and installed backups, firewall, antivirus and antimalware software on server. Managed Accounts Receivable. Utilized Quickbooks. -
Process Improvement AnalystHome Run Auto Group Jun 2015 - Dec 2015Performed LEAN "Current State Analysis" for newly acquired dealership. Audited warranty work orders for 9 Toyota and Honda dealerships from home. Managed 7 Processes in Parts and Service for Nissan dealership. Advised customers on recommended maintenance for Chrysler-Jeep-Dodge-Ram dealership.
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Project Facilitator & Proudest AchievementMsx International Mar 1995 - Dec 2008Detroit, Michigan, UsPROUDEST ACHIEVEMENT:Reviewed 12 reports and correlated Customer Service Report and Financial Statement. Evaluated customer satisfaction and technician labor times. Upon speaking to Service Clerk, I discovered that vehicle search time was considerable. Facilitated meeting to problem solve. Initiated parking lot numbering system; therefore, reducing labor cost 10% and increasing Customer Satisfaction. Increased potential Service sales by $57,000 annually at a cost of $95. March 2007 to December 2008November 1998 to June 2000March 1995 to September 1995
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Sales ConsultantPrudential Financial Jun 2000 - Aug 2000Newark, New Jersey, UsAdded life and disability insurance to employee benefits at Bay City Chrysler
Thomas Niekamp Skills
Thomas Niekamp Education Details
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Sierra Nevada CollegeAnd Hr -
Northeast Wisconsin Technical CollegeMinors In Accounting & Computer Programming
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Rasmussen UniversityHuman Resources Management And Services
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Elgin Community CollegeComputer Programming
Frequently Asked Questions about Thomas Niekamp
What company does Thomas Niekamp work for?
Thomas Niekamp works for Various And Many Auto Dealerships Throughout The Usa.
What is Thomas Niekamp's role at the current company?
Thomas Niekamp's current role is Training Strategy Consultant | People Skills, Team Building, Leadership.
What is Thomas Niekamp's email address?
Thomas Niekamp's email address is tj****@****ail.com
What schools did Thomas Niekamp attend?
Thomas Niekamp attended Sierra Nevada College, Northeast Wisconsin Technical College, Rasmussen University, Elgin Community College.
What are some of Thomas Niekamp's interests?
Thomas Niekamp has interest in Children, Computers, Civil Rights And Social Action, Management And Sales Training, Politics, Environment, Education, People Skills, Music, Human Rights.
What skills is Thomas Niekamp known for?
Thomas Niekamp has skills like Team Building, Customer Satisfaction, Coaching, Process Improvement, Strategic Planning, Change Management.
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