Global Centre of Excellence

What describes my day @Intrum? • Coordinating between teams and people to ensure projects are delivered on time and produce the desired results• Develop detailed project plans and ensuring resource availability • Prepare and present presentation for stakeholders • Collaboration between teams and business units locally and externally.• Report and escalate to management• Establish and maintain relationships with third parties/vendors• Create and maintain comprehensive project documentation• Change management and Continuous Improvement (Internal Yellow Belt LEAN)

Responsible for the day-to-day management of projects including: project initiation and planning, directing and managing project execution, monitoring and controlling project work, and scheduling of all project activities for multi-channel media. Working with agile project management and SCRUM-based principles. Furthermore I have experience with the following areas. Online Marketing:* SEM (Adwords & Bing) * SEO * SMO (Facebook,LinkedIn, Twitter) CRM systems: * Magento - 1.x and 2* Drupal* Wordpress* Typo3* 3rd part integrations

* Lead generation* Market and field research* Account management * Pipeline management and forecasting.* Selling a range of products and services - New Bizz and existing customers. * Business development - Identifying areas in the market to develop new business* Development of best practice with focusing on how to improve sales and market processes* Making B2B outbound telesales and identifying customer needs and resolving customer queries

* Follow-up and negotiation of offers and contracts* Pipeline management and forecasting.* Sales and consulting within Business Intelligence & Analytics* Offering a first class service to both potential and existing customers* Managing and maintaining a customer portfolio of 115 existing customers on the Nordic market - (At least one, 1-1 meeting a year per customer)* Attending inspiration meetings and company events etc. * Project work in collaboration with marketing in order to develop the company´s brand, and understanding of customers demands.