Per Berlin
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Per Berlin Email & Phone Number

Service Design and AI Applications Advisor at Agreat at AGREAT
Location: Greater Gothenburg Metropolitan Area, Sweden, Sweden 15 work roles
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Current company
Role
Service Design and AI Applications Advisor at Agreat
Location
Greater Gothenburg Metropolitan Area, Sweden, Sweden
Company size

Who is Per Berlin? Overview

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Quick answer

Per Berlin is listed as Service Design and AI Applications Advisor at Agreat at AGREAT, a company with 62 employees, based in Greater Gothenburg Metropolitan Area, Sweden, Sweden. AeroLeads shows a matched LinkedIn profile for Per Berlin.

Per Berlin previously worked as Senior Advisor Service Design and AI Applications at Agreat and IT Service Design SME at Bybrick.

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Email format at AGREAT

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AGREAT

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Profile bio

About Per Berlin

As a seasoned Service Design Management Advisor and Agile Coach with over 30 years of IT experience, I align service processes and architectures with business objectives to drive value. My career is marked by a strategic mindset, analytical prowess, and a commitment to excellence in service delivery.Key strengths include strategic thinking and the ability to quickly identify and solve key issues. I adapt rapidly to new assignments and environments and excel in leadership roles with a focus on team collaboration and effective communication. I also have a strong track record of building and maintaining long-term client relationships.In my professional experience, I have led projects from planning to delivery, ensuring adherence to timelines, budgets, and quality standards. My IT service design expertise includes customizing ServiceNow and improving digital services using agile methods. I have managed WAN vendor change projects, ensuring smooth transitions, and developed service management frameworks aligned with business objectives. My experience also includes delivering IT services for global events and managing information assets to ensure data integrity and protection.My skills span IT service management, project management, service blueprinting, agile methods, business analysis, business strategy, coaching agile teams, configuration management, asset management, budgeting, change management, communication, data modeling, and information security. I am proficient with application firewalls, Atlassian Confluence and Jira, event management, SAP, and WAN.I hold a Computer Science Diploma and a Technical Program in Electric & Telecom. Certifications include Leading SAFe (6.0), various ITIL modules, and the Ericsson Leadership Programme.I am eager to connect with professionals to explore opportunities for innovative projects. Let's connect and discuss how my experience and skills can add value to your organization or project.

Current workplace

Per Berlin's current company

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AGREAT
Agreat
Service Design and AI Applications Advisor at Agreat
göteborg, vaestra goetaland, sweden
Website
Employees
62
AeroLeads page
15 roles · 41 years

Per Berlin work experience

A career timeline built from the work history available for this profile.

Senior Advisor Service Design And Ai Applications

Current

Gothenburg, Västra Götaland County, Sweden

Joining Agreat, a software development consulting company, as a senior advisor specializing in service design and AI applications. The position offers new challenges and opportunities to contribute expertise in an inspiring environment. Agreat focuses on delivering high-performing teams to provide value through shorter lead times and efficient.

Sep 2024 - Present

It Service Design Sme

Gothenburg, Vastra Gotaland County, Sweden

The assignment involved developing IT services to support the company's business operations, including the development of tools and resources to support the design process. The assignment also included the development of infrastructure and application services, as well as improving the customers offerings in digital products.

Oct 2021 - Sep 2024

Service Management Senior Advisor

Gothenburg, Sweden

Sep 2017 - Sep 2024

Project Manager For Review Of It Service Offerings

Gothenburg, Vastra Gotaland County, Sweden

Project manager for review of existing services and their service offerings, in order to review the content of the services, SLAs, OLAs, price, invoicing routines, KPIs, etc. Objectives:- Facilitate the city's operations regarding ordering, consumption and cancellation of the municipal internal IT Services.- Facilitate financial follow-up for the customers.

May 2019 - Oct 2021

Wan Vendor Change

Gothenburg, Vastra Gotaland County, Sweden

Project management of the vendor change of a company WAN in the northen region. The project, which spanned from June 2019 to June 2022, included nine subprojects and aimed to integrate various services from the new vendor's service catalog. The goal was to ensure a smooth transition and minimize disruptions for users.

Mar 2019 - Oct 2021

Project Leader Process Optimization And Decentralizatio

Sandviken, Gavleborg County, Sweden

Project leader, managing a plan for decentralized strategy of IT:- Optimized structure for implementation of a centralized CMDB in a distributed context - Optimization of Asset, Configuration and Change Managmenet process as a preparation for automation- Identification of improvement areas and development of mitigation plans- Develop methods for CMDB data.

Feb 2018 - Mar 2019

Service Architect

Gothenburg, Sweden

Oct 2014 - Sep 2017

Project Manager

Gothenburg

Jan 2012 - Sep 2014

Regional Manager

Ericsson Global It Services
2002 - 2003 ~1 yr

Manager

Ericsson Microwave Systems
1985 - 2000 ~15 yrs
Team & coworkers

Colleagues at AGREAT

Other employees you can reach at agreat.com. View company contacts for 62 employees →

FAQ

Frequently asked questions about Per Berlin

Quick answers generated from the profile data available on this page.

What company does Per Berlin work for?

Per Berlin works for AGREAT.

What is Per Berlin's role at AGREAT?

Per Berlin is listed as Service Design and AI Applications Advisor at Agreat at AGREAT.

Where is Per Berlin based?

Per Berlin is based in Greater Gothenburg Metropolitan Area, Sweden, Sweden while working with AGREAT.

What companies has Per Berlin worked for?

Per Berlin has worked for Agreat, Bybrick, Volvo Group, Volvo It, and Volvo Ocean Race.

Who are Per Berlin's colleagues at AGREAT?

Per Berlin's colleagues at AGREAT include Harsh Vardhan, Daniel Tidholm, Jonas Dahllöf, Ibrahim Fayaz, and Ellen Heurlén.

How can I contact Per Berlin?

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