Overall responsible for Supply chain and operations, including sourcing and after-salesservice. Additionally, key account management responsibilities including projectmanagement.Responsibilities:- Develop from scratch a total logistic set-up and implement processes for the wholesupply chain.- Execute daily supply chain tasks. From Asian OEM manufacturers to end-user.- Manage 3PL warehouse set-up and contract negotiation with logistics providers.- Responsible for daily operations, incl. third party installation teams- Key account and project management, for Danish and international customers, includingcalculation of new business cases on turn-key solutions, and sales/status meetings.- Customer service responsibility regarding warranty, claims and after-sale.- Responsible for sourcing in China and EU including supplier selection, contractnegotiations and quality control – both at company & product level.- Participation in developing new business opportunities and customer dialogues.

Operations and administration of medical 3PL central warehouse.Responsibilities:- Responsible for daily customer service incl. in- and outbound product flow.- Backorder and data management, order handling and organizing re-packing.- Handle complaints and deviations, regulatory document control (COA & COC).- Supporting QA dep. with CAPA execution on GMP/GDP compliance- Continuous improvements of procedures and best practice.

Responsible for customer service, ensuring satisfyingly task fulfillment according to thecompany’s high standard and norms. This included daily dialogue with key stakeholders, suchas customers, operations, sales executives an QA. Special focus on Clinical trial shipmentsaccording to GDP rules.Responsibilities:- Daily operation of front-office - ensuring customer optimization and cooperation.- Developing ways of working, processes, best practice ensuring a well-functioning teamand satisfied customers.- Quality control and KPI review.

Responsible for own customer portfolio of national and international customers. Dailyoperations, including LEAN implementation. (2008-2010 Section manager)Responsibilities:- Employee recruitment, training, and development.- Development of new customers, markets, and improvement of existing.- Monthly KPI reporting towards customers and management.- Successful customer contract negotiations, including pricing and SOP.- Daily sparring and negotiations with customers and subcontractors regarding service andprice agreements- Sparring with business development- and field sales managers about new and existingcustomers- Experience with shipments of industrial goods, ship spares, oil well equipment, militaryequipment, dangerous goods. Perishables – keep cool & keep frozen, pharmaceuticals,cross country business, live animals’ shipments, outsize cargo, exhibitions goods, highvalue shipments.

Shipping of general industrial goods, Aircraft parts, keep cool shipments, dangerous goods,packing/buildup of ULD`s & BUP.

Experience with: Canvas sales, different sales tools.