* Professional with career developed in a Multinational IT Company based on values like transparency, excellence, commitment to results, customer satisfaction, systemic vision, teamwork and continuous improvement.* Solid performance in Project Management, Process Improvement, Leasing, Services and Logistics Operations, Negotiation, Conflict Resolution and Services to Global Customers.* Conception of strategies to reduce operational costs and leadership to achieve committed results, presentation of reports, KPIs and results to the Latin America board.* Management of printing outsourcing implementation projects (kick-off, scope alignment, schedules, presentation of reports, identification of risks, action plans, coordination of work fronts for deliveries, monitoring of ongoing and acceptance of the projects).* Organizational Change Management in SAP implementation/rollout project, focusing on communication, engagement, training and development and organizational impacts.