Percy Gaillard Email & Phone Number

Bellevue, Wa, Us

As a Customer Service Reps I let my interpersonal skills shine as I resolve a variety of customer inquires such as technical and billing questions for T-Mobile customers across the U.S. In this role I was empowered to solve problems independently and make decisions that you consider to be in the customer's best interest. You'll also be able to keep up to date with our ever-evolving technology and translate this information into terms your customers can understand.

Encourage team to make department quota, work on campaigns, meet personal quotas, and positive selling. Supervise outside Sales staff and monitor sales and behavior of ad reps. keep quota board up to date. Help reps with low sales; monitor calls, appointments, and time management skills. Collect and review call reports daily. Train each rep to prepare for appointments, proposals, accuracy in quotes. Lead a morning daily meeting to review special deadlines, problems, changes, and reminders. Enforce staff professionalism: deadlines, procedures, dress, absences, and reports. Provide service to clients when a rep is unavailable. Develop rapport with clients to ensure customer loyalty and retention. Ensured the highest levels of customer service and satisfaction handle any customer problem with product setup. Maintain and manage the telemarketer performance and call and appointment setting efficiency. BROKE THE COMPANIES RECORD FOR THE MOST INDIVIDUAL SALES IN THREE CONSECUTIVE QUARTERS

North Charleston, Sc, Us

Spring Hill, Fl, Us

To meet and greet customers, discover their needs, and show merchandise. Maintain sales goals and selling standards as specified by management. Must be able to produce a level of sales required by management and BGI policy by serving customers by selling products; meeting customer needs. DUTIES: Reinforce customer selections (closing). Give suggestions and add-on sales. Explain special financing plans, delivery procedures, warranties, etc. Follow up with customers on a timely basis after delivery. Solicit customers per management plans and own incentive (personal contact, letters, thank you notes, special promotion contact). Coordinate delivery with customer and warehouse personnel. Slip tagging in assigned areas. Maintain assigned areas and assist in keeping showroom attractive and neat. complete a daily sales report and review necessary reports to maintain customer satisfaction. Complete appropriate paperwork for all sales. Maintain working knowledge of automated system relative to sales. must be familiar with furniture styles and products. Responsible for security of store and store merchandise

Arlington, Va, Us

Provide leadership and coordination of company cellular sales and marketing functions. Develop and implement sales and marketing strategy. Monitor and analyze sales and marketing activity against goals. Direct and coordinate company cellular sales and marketing functions. Develop and coordinate sales selling cycle and methodology. Direct and oversee the company marketing function to identify and develop new customers for products and services. Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development. Analyze and evaluate the effectiveness of sales, methods, costs, and results. Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets. Directly manage major and critical developing client accounts, and coordinate the management of all other accounts. Participate in the development of new cellular project proposals. Establish and implement short- and long-range goals, objectives, policies, and operating procedures. Supervise the planning and development of company marketing and communications materials. Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs. Recommend and administer policies and procedures to enhance operations. TRAINED OVER 2500 CELLULAR B2B SALES ASSOCIATES FOR SPRINT AND VERIZON

Professional 2007 refresh setup and install the admin, proctor, dell2950 server install and the Cisco 2960 switch and router delivery confirmation and asset inventory; , POS and credit workstations install and testing-Xerox Work Centre setup, Telecom, and ESL setup/testing-Post-install testing and quality assurance

Hanover, Md, Us

pc repair and new systems setup, server setup and repair

Computer service techs install, maintain, troubleshoot, and repair computers and peripheral equipment that has mechanical and electronic malfunctions. Wiring and connecting components, testing the equipment, and loading operating systems and applications. Using software, technical guides, diagrams, and a variety of instruments to diagnose problems. Cleaning and lubricating parts and making adjustment. Completing service and installation reports Directed daily operations for two computer retail sales and service centers; supervised the activities of well trained and highly motivated sales and computer technicians. Orchestrated all strategic and store expansion planning, cash management, financial audits, statement analysis, inventory control, new product roll outs, in-store promotions, advertising and sales functions. Awarded as employee of the year for 2004 in recognition of outstanding performance.

Glen Allen, Va, Us

data migration, receive/shipping, inspection, setup, and help desk support, networking

Quality Control (inspection)/Machine Operation Troubleshoot and solve practical production issues pertaining to product quality. Set up and operate machine tools to produce pieces or products according to specifications, tooling instructions, and standard charts, by applying knowledge of machining methods. They may also perform light maintenance on the machines. Areas worked Common Rail 225(Cummins and d-max injectors) ABS (anti-lock brakes systems) and EV6. Job was obtained through the USC engineering department.