Percy Girley Email & Phone Number

Albany, Georgia, United States

Responsible for day to day support of wide and local area networks, brocade fabric, VMware, Cisco UCS, security devices, storage devices such as HP 3Par, HP XP20000 and Dell iSCSI, enterprise backup solutions such as Tivoli Storage Manager or Veeam and server hardware throughout the hospital and its affiliates. Monitors network status, identifies and resolves network problems, and maintains security related devicesConstantly monitors network status, to include backup and security.Identifies, documents and resolves network problems, passing those more complex to the next support level.Installs and configures new hardware and software in conjunction with users, vendors and other Information Systems personnel.Uses security, anti-virus and diagnostic tools in course of job performance.Maintains, adds, modifies and deletes user accounts.Maintains inventory records of micro-computer and network equipment and software.

Albany, Georgia, United States

Tier 1 support technician that troubleshoot tickets escalated from the Help Desk. Resolve user problems over the phone or with remote technologies. Conduct onsite setup, repair, troubleshooting of desktop, server, and network hardware including associated equipment. Be able to adapt and learn quickly in a fast paced environment while sometimes working as a team to meet or exceed customers’ SLA. Continue to seek training opportunities and increase technical and professional knowledge.

Coordinating the installation, maintenance, and repair work in buildings or large complexes. Responsible for the daily duties of the Gatekeeper including but not limited to: vendor support, scheduling, creating purchase requisitions, and other assigned duties. Managing a team of workers, regularly inspecting sites, executing work as necessary, maintaining equipment, and assigning workers to various projects. Fluent with Computer Maintenance Management Systems (CMMS), audits preventative maintenance Procedures, and forecasts scheduled and predictive maintenance actions.

Valdosta, Georgia

Managed the workflow by assigning responsibilities and preparing schedules. Oversaw safe use of the equipment and scheduled regular maintenance. Performed verification of production output according to specifications.

United States Air Force

• Headed up two 35-hour inspection 8-man teams while on business trip completing both 4 days early slashing standard task by 50%• Authored technician skill-level on-the-job training plan which facilitated 21 personnel upgrades bolstering manning levels by 45%• Assisted with test and evaluation of Air Force newest weapons system, CV-22 Osprey, directly contributing to 322 flights and 677 flying hours culminating in overall mission success

Valdosta, Ga

• Coordinated 13 personnel and 9 pieces of support equipment transportation to forward operation location to support of the war on terror• Set the tone for training by visibly reinforcing maintenance standards conducting daily spot inspections resulting in an overall quarterly 90% Quality Assurance (QA) pass rate besting standard by 3%• Mitigated higher skilled technician shortfalls by scrutinizing unit personnel manning roster and authoring special certification roster waivers bolstering qualified personnel 30%

Valdosta, Ga

• Oversaw control use and security of $200,000 in contingency support equipment and ensured safety and hazardous material program compliance• Enforced maintenance discipline, contributed to 84 QA inspection 93 percent pass rate• Identified and rectified aircraft battery charger limiting factor by coordinating with outside agencies to source required test cables facilitating proper calibration which restored valuable supply point• Oversaw repair of 23 mission capability assets returning $85,000 to supply boosting availability and preventing parts shortfalls

Hurlburt Field Afb, Fl

• Enforced strict technical data by conducting 1.4 thousand inspections of the monitoring data integrity management systems reporting errors rectifying deficiencies training and lack of attention to detail • Established Records Management Programs inputting and organizing over 400 files across 4 sections with Exceptional inspection rating• Building Custodian, conducted over 250 safety and housekeeping inspection culminating in a 95 percent QA pass rate

Information Technology, Information Technology, Cum Laude

Associate Of Science (A.S.), Aviation Maintenance Technology

Network And System Administration/Administrator

System Administrator Pathway. CompTIA Sec+ & CCNA

General Studies