Denis Pereira ∴ Email and Phone Number

With 39 years old and the father of a 10-year-old daughter, I started working at the age of 9 as a clerk in a pet food store, packaging bulk products and performing price marking.In November 2003, my biggest opportunity happened when I joined the Roldão Food Wholesale Network in São Paulo in the operational area of the store, serving customers (SAC), investing in external customer acquisition and pioneering the implementation of the telesales sector located in the store.My goal was always to reach the Operational Management of the store, with a collaborative team of 180 direct employees. I achieved my first goal after a year of hard work.In a new unique opportunity, I joined the management of a region with 22 retail supermarket stores, focused on Loss Prevention. I built various projects and partnerships with third-party companies for training and educational capacity-building, always aiming to minimize waste results in all areas.In this role, I was recognized by the PROVAR - USP Institute for the application of ISO processes and the implementation of OIM controls, standardizing processes, creating identity, minimizing the percentage of unknown loss, increasing the percentage of known loss, providing statistical knowledge to department managers for analytical management.Projects Ambassador: (5'S, Ranking Minutes, DRE, DLP, 10+, Rotating Inventories, Shelf-Life).In 2008, there was a need to participate in the implementation of a new ERP system to support growth, increase data volume, and greater integration between departments. I was directed by the Board of Directors to the Information Technology (IT) department to provide technical support as a specialist to the "Purchasing, Operational, FI - CO, and Distribution Center" departments with the implementation of the WMS module of the RMS RETAIL ERP.Throughout these challenges, I solidified myself as a specialist, adding operational knowledge to technical system analysis, thus enabling support for the most important strategies and positioning of the company in the market, as well as never forgetting the journey of internal and external customers.