-Development, implementation and maintenance of integrated management systems under ISO norms (9001, 14001, 45001, etc.), other management models and best practices applied to different sectors (energy, technology, manufacturing, food, education, etc.)-Conducting internal and external audits (quality, health and safety, environment, customer experiencie, service standards and projects)-Design and development of process structures, SOPs, policies, procedures and technical instructions… Show more -Development, implementation and maintenance of integrated management systems under ISO norms (9001, 14001, 45001, etc.), other management models and best practices applied to different sectors (energy, technology, manufacturing, food, education, etc.)-Conducting internal and external audits (quality, health and safety, environment, customer experiencie, service standards and projects)-Design and development of process structures, SOPs, policies, procedures and technical instructions for different types of industries, using BPM methods and tools. -Design and development of operational effectiveness improvement projects based on Kaizen, Lean principles and organizational development interventions.-Design and conduction of projects and initiatives focus on the development of corporate culture, strategic planning for departments, resolution of organizational conflicts, organizational design and human resources development.-Working knowledge of process Improvement methodologies, such as Six Sigma, Lean Manufacturing, BPM, 5S, 8D, Root Cause Analysis, QFD, Hoshin Kanri, etc.-Design and development of stakeholder’s perception studies for manufacturing, energy and service companies-Design and delivery of specialized and strategical training programs for companies, in different Knowledge areas (quality, ESG, strategy, problems analysis and solving, management principles, audits, human resources management, BPM, industrial psychology, etc.)-Leadership and evaluation of the consultants that participate in important consulting projects Show less

-Professor of integrated management systems at the Master level in IMF Business School in Madrid-invited professor of the subject Certification of Quality Systems in the Master of Agrifood Quality of the Polytechnic University of Madrid- Regular trainer of courses for workers sponsored by the community of Madrid and the Ministry of Labor- Regular trainer of courses for entrepreneurs in the Business Nurseries of Madrid (Madrid Emprende/ Viveros de empresas de Madrid)- Content… Show more -Professor of integrated management systems at the Master level in IMF Business School in Madrid-invited professor of the subject Certification of Quality Systems in the Master of Agrifood Quality of the Polytechnic University of Madrid- Regular trainer of courses for workers sponsored by the community of Madrid and the Ministry of Labor- Regular trainer of courses for entrepreneurs in the Business Nurseries of Madrid (Madrid Emprende/ Viveros de empresas de Madrid)- Content developer for training activities and university courses-Graduate level professor in: strategic planning (MBA), introduction to management (Diploma in Industrial and Organizational Psychology), operations management (Diploma in Management Tools), coaching (Diploma in Industrial and Organizational Psychology) -Undergraduate level professor in: quality management, quality audits, operations management, administrative processes designing, decision making theory, organizational development, production planning and control-Coordinator of the Diploma in Quality Management and Organizational Excellence (Universidad Tecnológica del Centro UNITEC)-Developer of textbooks for the following Masters Degrees: Project Management, E-learning, Operations Management, Quality Management, Environmental Management. Show less

-Managing of consulting projects for companies from various sectors in the areas of: o Design and implementation of management systems under ISO 9001, ISO14001, ISO 45011, CE, o World Class Manufacturing and other standards, models and good practices o Design, development and process improvement and BPM o Strategic planning o Management by objectives, design and implementation of KPIs o Management and development of human capital o… Show more -Managing of consulting projects for companies from various sectors in the areas of: o Design and implementation of management systems under ISO 9001, ISO14001, ISO 45011, CE, o World Class Manufacturing and other standards, models and good practices o Design, development and process improvement and BPM o Strategic planning o Management by objectives, design and implementation of KPIs o Management and development of human capital o Evaluation of staff performance o Work environment evaluation o Design of customer experience strategies and Mistery Shopper programs- Business trainer, professor and speaker specialized in: o Skills for the human management of organizations (Supervision and leadership, managerial coaching, skills for internal communication, training and team management, management skills, motivation techniques, conflict resolution, memorable presentations, public speaking) o Tools for continuous process improvement (problem analysis, root cause analysis, FMEA, 5S technique, process design and documentation, quality applied statistics, operations management) o Strategic Planning (Establishment of objectives and indicators, project management, decision making, time planning) o Quality management systems (ISO 9001, ISO 14001, OHSAS 18000, ISO 22000, Internal audits of quality management systems and environment, quality of service and customer experience)-Company, training and specialized advice to entrepreneurs (Lidérate y Emprende Program)-Internal audits under ISO 9001 and ISO 14001 standards, service management and customer service projects and models-Coaching and Mentoring in organizational environments for management positions, middle management and operational staff-Support to clients in the management of strategic and operational projects (PMO) under the PMI methodology (waterfall) and some agile such as Kanban and lean. Show less

-PMO support for major strategic projects under PMI Methods-Led a group of 4 senior consultants in charge of major projects for clients.-Designing, implementing and managing consulting projects for manufacturing and services companies in the following areas: development of quality management systems under ISO 9001, ISO 14001 international standards, processes mapping development and documentation, continuous improvement, lean manufacturing, strategic planning, designing of objectives… Show more -PMO support for major strategic projects under PMI Methods-Led a group of 4 senior consultants in charge of major projects for clients.-Designing, implementing and managing consulting projects for manufacturing and services companies in the following areas: development of quality management systems under ISO 9001, ISO 14001 international standards, processes mapping development and documentation, continuous improvement, lean manufacturing, strategic planning, designing of objectives and KPIs, human resources evaluation and development, project designing and development.-Designed and presented technical and economic proposals to clients-Consulting areas: Manufacturing, services, food industry, hotels, non-profit organizations, education.-Designed and conducted management education, training and learning strategies in quality management, ISO 9000 norms, strategic planning, leadership, coaching an mentoring, objectives and KPIs, project management, operations management-Conducted corporate and management coaching and mentoring as an strategy for human resources development and for achieving company objectives-Led outsourcing services for clients on the direction of quality departments and human resources departments-Designed and led change management initiatives Show less

-Designing and development of the annual training plan-Managing the Corporate University-Conducting of the annual performance appraisals for employees -Designing of career development plans

• Responsible for complying product specifications, ensuring that all quality (HACCP, GMP, ISO) and safety regulations are in place• Supervised and supported the Quality System Management QCMS/ISO 9001, ISO 14001, OHSAS 18000, PAS 22000 and continuous Improvement programs• Ensured cost-effective manufacturing of planned production• Responsible for Plant´s KPI´s (efficiency, yield, rework, production volume)• Managed maintenance activities• Supervised warehousing processes… Show more • Responsible for complying product specifications, ensuring that all quality (HACCP, GMP, ISO) and safety regulations are in place• Supervised and supported the Quality System Management QCMS/ISO 9001, ISO 14001, OHSAS 18000, PAS 22000 and continuous Improvement programs• Ensured cost-effective manufacturing of planned production• Responsible for Plant´s KPI´s (efficiency, yield, rework, production volume)• Managed maintenance activities• Supervised warehousing processes and dispatch• Managed section's teams and ensured people's development and guidance. Ensured training and career development for team members• Responsible for budgeting, as well as for adherence to budget figures, tracking and reporting deviations. Show less

-Managed the Quality Assurance System of the company based on: ISO Standards and BPM-As the Chief PMO, designed, implemented and followed-up projects to support the accomplishment of the organization’s strategic objectives under PMI methods. The Master Plan of projects included a wide variety of initiatives that apply to processes related to the main operations of the company with the participation of personnel from different areas and technical background.-Conducted the monthly… Show more -Managed the Quality Assurance System of the company based on: ISO Standards and BPM-As the Chief PMO, designed, implemented and followed-up projects to support the accomplishment of the organization’s strategic objectives under PMI methods. The Master Plan of projects included a wide variety of initiatives that apply to processes related to the main operations of the company with the participation of personnel from different areas and technical background.-Conducted the monthly executive committee and project committee, in which the global results of the company were reviewed and strategic actions were proposed in order to improve main performance of operations in each area.-Led continuous improvement plans for the principal KPI´s of production area in order reach benchmarks of the industry based on lean manufacturing principles Management Approach, Good Manufacturing Practices, World Class Manufacturing and other regulatory laws and norms that apply to the industry.-Led the Corporate University of Quality, including: designing of contents aligned with the company’s strategic objectives, designing of students evaluation processes, developing university policies, conducting professors selection and evaluation, and reporting results to presidency.-Conducted the strategic planning process, which included the definition of corporate business objectives, operational objectives and knowledge process indicators for all the areas of the company.-Managed the Corporate Intranet and designed communications strategies to be implemented within the internal communications plan -Led change management area for the SAP implementation project in all the production sites of the company Show less

-Managed the Quality Assurance System of the company based on: ISO Standards, Processes Management Approach, Good Manufacturing Practices, World Class Manufacturing and other regulatory laws and norms that apply to the industry.-Achieved quality assurance operational objectives by preparing and completing corrective an preventive action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining… Show more -Managed the Quality Assurance System of the company based on: ISO Standards, Processes Management Approach, Good Manufacturing Practices, World Class Manufacturing and other regulatory laws and norms that apply to the industry.-Achieved quality assurance operational objectives by preparing and completing corrective an preventive action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.-Prepared quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective/preventive actions, and quality plans-Conducted committees with Presidency in order to review operational results from all the areas of the company and initiate the required actions-Managed the Corporate University of Quality, including: designing of contents aligned with the company’s strategic objectives, designing of students evaluation processes, developing university policies, conducting professors evaluation and selection and reporting results to presidency Show less

-Designed and conducted projects for oil and gas productions companies seeking to implement a Quality Assurance Systems based on: ISO 9001, ISO 14001, OHSAS 18000, and Good Manufacturing Practices.-Process Mapping and procedures documentation-Supervised a team of 10 Junior Consultants engaged in each corporate project, ensuring that tasks were performed in accordance with client’s requests.-Analyzed data on corporate procedures and mechanisms in order to make decisions, solve… Show more -Designed and conducted projects for oil and gas productions companies seeking to implement a Quality Assurance Systems based on: ISO 9001, ISO 14001, OHSAS 18000, and Good Manufacturing Practices.-Process Mapping and procedures documentation-Supervised a team of 10 Junior Consultants engaged in each corporate project, ensuring that tasks were performed in accordance with client’s requests.-Analyzed data on corporate procedures and mechanisms in order to make decisions, solve problems and provide continuous information on project progress to clients, subordinates and supervisors.-Designed and conducted in-company training courses for clients based on the projects requirements Show less

-Designed and conducted projects for manufacturing and service companies seeking to implement a Quality Assurance System based on: ISO 9001, ISO 14001, OHSAS 18000, and CE Standards-Executed Quality Assurance Audits for clients based on ISO 9001, ISO 14001- Process Mapping and procedures documentation-Designed and conducted in-company training courses for clients based on the projects requirements

-Provided support in all the tasks related to the implementation of the Quality Management System under ISO 9000 Standards: Procedures writing, corrective/preventive actions, execution of quality audits, issue of Quality system review reports, objectives and indicators follow-up.- Process Mapping and procedures documentation

-Designed promotional campaigns for new products-Provided support to customers: issue of quotations and orders, registration and follow-up of customer claims-Developed market research for Latin-American