Senior Director Customer Care & Sales Operations
Current
May 2019 - Present
AeroLeads people directory · profile
Carmen Perez Email & Phone Number
Senior Director Care Center & Sales Operations I Customer Experience (CX) I Employee Development I Strategic Leadership I Financial Performance I Six Sigma I Business Transformation
at
IMAGE Skincare
1 work email found
@bellsouth.net
1 phone found area 561
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Director Care Center & Sales Operations I Customer Experience (CX) I Employee Development I Strategic Leadership I Financial Performance I Six Sigma I Business Transformation
Location
United States
Who is Carmen Perez? Overview
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Quick answer
Carmen Perez is listed as Senior Director Care Center & Sales Operations I Customer Experience (CX) I Employee Development I Strategic Leadership I Financial Performance I Six Sigma I Business Transformation at IMAGE Skincare, based in United States. AeroLeads shows a work email signal at bellsouth.net, phone signal with area code 561, and a matched LinkedIn profile for Carmen Perez.
Carmen Perez previously worked as Senior Director Customer Care & Sales Operations at Image Skincare and Director Support Services at Assura Windows & Doors.
Company email context
Email format at IMAGE Skincare
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*@bellsouth.net
68% confidence
AeroLeads found 1 current-domain work email signal for Carmen Perez. Compare company email patterns before reaching out.
Profile bio
About Carmen Perez
A high caliber business leader with a consistent record of building customer-centric organizations heavily concentrated on the human side of business. Goal oriented with the strong ability to target deficiencies, drive business optimization and implement process improvement programs to increase customer satisfaction and drive financial growth.
Listed skills include Team Building, Account Management, Team Leadership, Management, and 38 others.
Current workplace
Carmen Perez's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles · 27 years
Carmen Perez work experience
A career timeline built from the work history available for this profile.
Director Support Services
Assura Windows & Doors
Managed all aspects of the Customer Support Call Center to include strategic direction and the formulation of procedures to reduce customer effort.
2017 - 2019
~2 yrs
Customer Service/Process Improvement Manager
Stratus Venture Group (Breezer & Energems)
Responsible for the strategic planning and execution of all Call Center operations and Repair Field Technicians for domestic and international customers. Core duties included management of processes for the continuous improvement of the customer experience. Provided high quality services by exceeding Service Level Agreements, improving call performance, increased use of resources and adaptation of new technologies to increase efficiencies. Tactical emphasis was on customer care, quality management, workforce planning and continuous coaching and development.
2016 - 2017
~1 yr
Independent Business Owner - Global Business Development
Dynasty International - Acn
Launched an online website which offered telecommunications, merchant solutions, energy and essential services for home and business customers.
2013 - 2016
~3 yrs
Senior Manager Customer Programs, Customer Service Group Manager & Project Implementation Manager
Ensured successful implementation of national customer support programs and initiatives designed to rapidly activate the largest revenue generating accounts. Position focused on providing cross-channel coordination of business solutions to include North America Stores, Field Sales, Operations, Transportation, IT, Training, Marketing, Merchandising and Communication teams. Organized and prioritized deployment of customer programs across the United States and Puerto Rico.
2000 - 2013
~13 yrs
FAQ
Frequently asked questions about Carmen Perez
Quick answers generated from the profile data available on this page.
What company does Carmen Perez work for?
Carmen Perez works for IMAGE Skincare.
What is Carmen Perez's role at IMAGE Skincare?
Carmen Perez is listed as Senior Director Care Center & Sales Operations I Customer Experience (CX) I Employee Development I Strategic Leadership I Financial Performance I Six Sigma I Business Transformation at IMAGE Skincare.
What is Carmen Perez's email address?
AeroLeads has found 1 work email signal at @bellsouth.net for Carmen Perez at IMAGE Skincare.
What is Carmen Perez's phone number?
AeroLeads has found 1 phone signal(s) with area code 561 for Carmen Perez at IMAGE Skincare.
Where is Carmen Perez based?
Carmen Perez is based in United States while working with IMAGE Skincare.
What companies has Carmen Perez worked for?
Carmen Perez has worked for Image Skincare, Assura Windows & Doors, Stratus Venture Group (Breezer & Energems), Dynasty International - Acn, and Office Depot.
How can I contact Carmen Perez?
You can use AeroLeads to view verified contact signals for Carmen Perez at IMAGE Skincare, including work email, phone, and LinkedIn data when available.
What skills is Carmen Perez known for?
Carmen Perez is listed with skills including Team Building, Account Management, Team Leadership, Management, Cross Functional Team Leadership, Sales Process, Business Planning, and Training.
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