Operate as the lead point of contact for any and all matters specific to your Customers. Build and maintain strong, long-lasting customer relationships. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions. According to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. Assist with high severity requests or issue escalations as needed. Build and maintain strong long-lasting customer relationships. Responsible for growth planning and management of the entire Channel Program. Set and agree on budgets and forecasts for Channel performance in conjunction with sales and finance. Establish and monitor key performance indicators for overall Channel performance. Responsible for the efficient performance Partner Account Management team, who’s focus is on driving daily sales transactions through Channel partner management. Manage collaboration and close partnership with relevant operational teams to determine the best method of communicating and delivering against the roadmap. Drive revenue growth through supporting Partner addition of incremental business while bringing on new partners to compliment and add to a given region

Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions. According to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. Assist with high severity requests or issue escalations as needed. Build and maintain strong long-lasting customer relationships.

Project Engineer IT Infrastructure. Implementing and Maintenance IT Platformand Automatization process and monitoring and Database.

Project Engineer IT Infrastructure. Implementing and Maintenance IT Platformand Automatization process and monitoring and Database.

Responsible of planning, designing and implementing the new projects in Data Engineer department for Verizon Codetel Team Lead for the NOC’s Enterprise System Management (ESM) group. Responsible for coordination and deployment of new Oracle SUNOS Systems. Analyze and resolve problems associated with NOC’s server UNIX hardware and applications software, Network Management, SNMP Pooling; Ping Monitors, Bind DNS (9.2.x / 9.3.x) Administrator. Completed several automation projects though programming and scripting: Responsible for the automation of a Quality Assurance process for the massive replacement of Cisco devices within FDIC network shell scripting.