William Perez Email & Phone Number

Waxhaw, NC, US

Englewood, Colorado, US

Englewood, Colorado, US

• Hired as a Network Administrator, I evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity. I also successfully.
• Manage and maintain network performance to enable users to maximize productivity and to minimize downtime as well as design, configure, install, maintain, and repair network systems and subsystem
• Oversee the computer/server room operation and environment; providing information, direction and/or recommendations regarding network installations and configurations
• Resolve network operational issues and provide technical support to site staff
• Support of Network hardware and software, servers, switches, routers, and printers as needed
• Install, configure and support network enabled production equipment as well as phones and PBX systems

Syosset, New York, US

• After 9 years as the IT Administrator for AFA, I was promoted to IT Manger. My experience during that time prepared me for the next step in my career. My dedication and hard work was seen by upper management and I was.
• Manage information technology and computer systems infrastructure to ensure the highest levels of system availability and security
• Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems over 13 branches throughout the east coast
• Confirm effectiveness of solutions by interacting with user base and understanding their challenges to ensure seamless daily operations
• Manage IT team, including hiring, training, conflict resolution, performance coaching and talent management
• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review

Syosset, New York, US

• After 2 years as an office assistant, I was given a shot to work in the IT department. I was lucky enough not just to be knowledgeable with computers, but also have individuals pulling for my success. This was all due.
• Replace major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP.
• Stabilize, expand and protect client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.
• Effective Tier 1 and 2 troubleshooting, adept at solving problems rapidly.
• Strong knowledge of network hardware including servers, routers, and other computer devices.
• Schedule, coordinate and deploy server updates and preventative maintenance with limited downtime.

Syosset, New York, US

• I began at AFA Protective Systems, Inc. as an office assistant. During that time, I learned about the company, got to know the employees and was in charge of the mailroom. My responsibilities were:
• Assist in sorting, distribution, and shipping of all incoming and outgoing mail, including UPS, Fed Ex, and USPS.
• Daily assistance to assure proficiency throughout the office.

• Digi-Data was a wonderful opportunity for me to expand my knowledge in the IT field. During my time with the company I learned about cloud storage backup. My responsibilities were:
• Offered tier 2 & 3 bilingual troubleshooting related to backup and sharing software in English and Spanish.