Per Ferdinandsen Email & Phone Number

Copenhagen

Copenhagen Area, Denmark

Built customer support and CS functions, managing day-to-operations. NPS 60+ Leading global customer support and customer success teams+ Customer community, online academy, k-base, internal release mgmt

København

The purpose of my employment with Kromann Reumert was two-sided:+ Learning CenterOn-time launch of a new knowledge-sharing marketing concept in the legal industry, with the right amount of content and features, as well as the driving the concept further.++ EXPECT LearningDraw up concept, onboard stakeholders and on-time launch of new internal learning platform. Ensure further development and enrichment of processes and content.

Copenhagen Area, Denmark

My employment with Pandora began with the newly started global training department, and I quickly became responsible for the global online learning management solution based on Cornerstone OnDemand. I put my experience and knowledge with digital learning solutions to use and improved user adoption (see below) with Pandora's partners and distributors, our primary customers. I was headhunted and decided to leave Pandora before a large reorganization of global staff functions moved training from retail operations into HR.+ Promote platform via conferences, webinars, social learning platform, etc.+ Manage content production, delivery, content lifecycle+ Manage platform in complex, multi-language, multi-cultural organization+ Promoted to team-lead, global E-learning team (3 direct reps, 5-10 indirect reps)+ Platform offers and facilitates multi-language online and F2F training to 10.000+ points of sale across six continents+ E-learning strategy facilitation & execution+ Vendor and stakeholder managementNotable results: + Effecient in-house content production processes (4 week cycle, from start to delivery)+ Add comprehensive training data for business intelligence reporting application (Qlikview)+ In-store E-learning user adoption increased tenfold in 3 years (50k->500k completions pr year)+ Succesfully designed and introduced digital social learning concept+ Completed master program Cand.IT during fulltime employment

Copenhagen Area, Denmark

IT and training consultantReferences:Kromann ReumertHvidovre KommuneMuutoStrategosItavis ServicesLogisticaDIOS ConsultingThylander Gruppen

Copenhagen Area, Denmark

IT and training consultantReferences:LogisticaItavis ServicesDIOS ConsultingThylander GruppenKromann ReumertPT MalerfirmaSponsorPeoplePKLP ApSSkabelonDesignDBCMårtensson ApSEvolutionSolum GruppenEjerforeningen GUBIThorsøe CoachingStrategosMuuto

Copenhagen Area, Denmark

In-house IT and training consultant

Copenhagen Area, Denmark

IT and training consultant

Copenhagen Area, Denmark

Sjælsmark Kaserne, Denmark

Fsn Skalstrup, Denmark

Master Of Science (Msc), In Information Technology, Specializing In Ict, Learning And Organizational Change, Ects B

Activities and Societies: ITDD, ILOOProjects: Knowledge Management, Leadership and teamwork training and development through educational.

Passion In Leadership, Organizational Leadership

https://pandoragroup.com/careers/working-at-pandora/passion-in-leadership

Bachelor, Teaching

Activities and Societies: Teacher's practice conducted at: Egegård Skole, Adventure Efterskolen, Charlotteskolen, Tove Ditlevsen.

Sergeant, Air Force

Activities and Societies: ESK560 - FSN SkalstrupInfantry sergeant, drill sergeant, airbase defense

Gymnasium, English, German, Mathematics, Physics, Philosophy, Biology

Education record

Education record

Education record