- Responsible for the reliability of services, manage the SRE-direction. (Customer Experience Cluster)- Develop departmental SRE practices and processes:1. Calculation of the criticality class of the product - SLA/SLO/SLI2. Automation and monitoring setup (Zabbix, Prometheus, Grafana, ELK).3. Development of DRP (disaster recovery plan) and methodology for passing emergency drill plans4. Implementation of Postmortem practices (analysis of critical incidents for a solution, cause, measure)- Development of architecture and organization of the development of solutions that improve the efficiency of the team and increase the reliability of applications:1. Implementation of a single flow2. Development of HLD schemes3. Architecture of geo-reserve products

- Expert support of the business system: analysis and resolution of incidents;- Optimizing system performance. Table partitioning, rebuilding fee optimization of queries/procedures/view/triggers and job in Oracle DB- Output of releases and urgent fixes to production environments;- Development of integrations, large volumes of data (increments) Oracle SQL/PL-SQL;- Development of Siebel functionality (correction of defects, requests for changes);- Advising Siebel analysts and employees from related departments on the technical aspects of Siebel's work, participation in the formation of the Terms of Reference;- Administration of application servers and a component of the complex, Linux, Siebel CRM + WebLogic;- Control of the maintenance of the organizational structure in Siebel, processes: fault tolerance, scaling, geo-reserving of application servers of the product environment;- Installing and configuring new instances and patches of Siebel;- Organization of workplaces for external developers (setting up development tools, coordination and issuance of necessary accesses);- Writing monitoring metrics using: bash, html, css, Java, JavaScript, python, etc. Libraries- 3 promotions since the beginning of work.- Replacing the head of the department.- the desire to learn and use new tools of IT technologies

1. User consultation.2. Preparation of technical documentation and terms of reference3. Technical support for customer workstations.4. Working in Helpdesk5. Working with banking systems based on Oracle.6. Setting up banking products (PL / SQL)7. Working with repositories (SVN)8. Work in the field of banking, knowledge of aspects of the applied field.9. Developing SQL Scripts10. System Error Analysis / Play11. Testing / installing packages (PL / SQL)12. Development of reports (query reporter-sql)13. Knowledge base development (SharePoint - WIKI development)14. Analysis of system errors15. Testing16. Writing test cases (methods)