Justin Harberts Email & Phone Number

Swisher, Ia

Planning/hosting events both in person & virtualEstablishing corporate partnershipsMember recruitmentSourcing donations

Cedar Rapids, Iowa, United States

Cedar Rapids, Iowa Area

Safety Committee member 12-31-2016 to 12-31-2018•Met regularly to review safety topics, improve processes, and find fun ways to educate fellow Employee Owners about safety.Certified Employee Owner- C.E.O. Graduate 3-27-24Progress Champ Graduate 1-1-2019 to 12-31-2019•Trained to lead Employee Owners through our various steps taking their from ideation to integration. (Share ideas, Connect, Research, Decide, Educate/Propose, Prioritize. Execute, Celebrate& Share, Standardize & Integrate)Day to day focuses while a Purchasing Agent•Negotiated into stock promotional purchases.•Maintained stock levels that aligned with company strategies depending on the market. •Ensured Manufacturer program participation was maximized while minimizing company risk.•Participated in various Process improvement teams.

Responsible for achieving and maintaining department goals through the development of sales talent, and sales process improvement.• Recipient of corporate Sales Manager of the Year in 2012 and 2014 (Executing with Energy & Excellence Award) • Recruited to assist in the growth of the client’s sales team by exceeding client objectives. (Dun & Bradstreet)• Attained call center team record within 8 months. Earned corporate Top Location status out of 12 locations for exceeding client sales goals three consecutive months by the greatest margin each month. • Hired, trained, and managed a sales team and improved processes to generate increased postal traffic by offering direct mail to businesses across the country (United States Postal Service - USPS)• Expanded team growth and improved annualized revenue by 300% through improved coaching, skill development, process improvement and recognition efforts. • Implemented successful re-development of sales team for three product lines, earning client approval and continued business retention for a client in the automotive industry. (Mitchell 1)• Developed retention process where overall retention improved by 20%.• Worked cross functionally in the conceptualization, development, and implementation of our corporate employee management application to assist in the sales development and operational efforts of the sales agency.

Cedar Rapids, Iowa Area

Responsible for exceeding company sales targets while standardizing sales process, inventory system, and customer retention management system functionality to successfully prepare for company growth.• Doubled the company's sales results in 8 months (from $500K to $1M+)• Established call schedule for Business Development department and implemented operational efficiency goals. Calls /day improved 100% • Implemented daily, weekly, and monthly team meetings to attain company goals and quantify results. This allowed us to communicate pipeline projections with accuracy, and through increased communication stay in front of any potential issues that would slow down our ability to service our customers. • Evaluated current sales process, inventory, and contact database. • Applied changes to sales scripting, which resulted in streamlined sales processes, improved sales, and added consistent data collection.• Researched and identified effective systems that integrated prospecting, scripting software, inventory, and a contact database into one streamlined effective CRM program.• Stack ranked contact program options and roll out and trained new contact program once finalized. This increased efficiency from Account Executives 100% thus increasing our ability to manage more accounts and double our sales quotas.• Improved new hire training on client products, providing enhanced call flow. This resulted in obtaining qualified leads for senior level account managers.• Attended Trade shows to promote company and network within the industry.• Created strategic partnerships in vertical markets previously overlooked. These allowed us to add additional streams of revenue and product to our company.

Responsible for achieving and maintaining department goals through the development of sales talent, and sales process improvement.• Exceeded client expectations consistently resulting in Supervisor of the Month achievements.• Conducted daily team meetings to review metrics, goals, potential issues, company updates, and track employee improvement and development needs.• Responsible for weekly Quality Assurance reviews per Account executive• Created and implemented a SharePoint site to create a centralized document repository per program and best practice sharing opportunities between agents improving employee morale. • Participated in automotive trade shows on behalf of the client (Experian Automotive) earning second place sales recognition awards. • Streamlined sales processes and call flow to increase retention by 12% (80-92%) (Experian Automotive)• Visited new clients for “train the trainer” sessions before new programs were implemented.• Assisted in the planning of company events such as the holiday party, summer party, Halloween events, and charity drives.• Partnered on cross functional teams to create, develop, and implement our own customer retention management, employee time-card, and quality control system as well as enhanced sales reporting that were used across most clients.

• Responsible for contacting potential customers as a way to reach our companies revenue goals.• Launched and expanded the current customer team as a way to add additional revenue to the company and increase customer retention• Consistently a top performer.

Education record

Education record