As the founder and contact center specialist at Omni Professionals, I have over ten years of experience in analyzing and transforming contact centers for various clients and industries. I have developed an eco-system analysis model that increases efficiency, lowers cost, and improves quality in contact center operations.I am passionate about finding and utilizing the potential that is untapped in contact centers, and preparing them for the paradigm shift of digitalization, automation, and AI. I have successfully led projects that doubled the revenues, expanded the operations, and enhanced the customer service for some of the leading Nordic providers of call center services. My mission is to help contact centers achieve their strategic and operational goals through innovative and effective solutions.
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Ceo And FounderBarnlogopedernaLund, Se -
Founder & Contact Center Specialist & Interim Manager For Contact CentersOmni Professionals Aug 2014 - PresentLund, Skane County, Sweden -
Business Development Manager Nordic & BalticCls Communication Aug 2013 - Jul 2014Copenhagen Area, DenmarkIn my role as Business Development Manager Nordic & Baltic for CLS Communication I increased the presence in Sweden within the financial and legal sector. I was responsible for generating new business as well as overseeing the account management for the Nordics.CLS Communication is a leading provider of integrated multilingual communication in the fields of finance, insurance, telecommunications and life science. We specialize in creating, translating and managing multilingual… Show more In my role as Business Development Manager Nordic & Baltic for CLS Communication I increased the presence in Sweden within the financial and legal sector. I was responsible for generating new business as well as overseeing the account management for the Nordics.CLS Communication is a leading provider of integrated multilingual communication in the fields of finance, insurance, telecommunications and life science. We specialize in creating, translating and managing multilingual documentation for a globally active clientele. CLS has offices in various locations in Switzerland as well as subsidiaries in Europe, the US and Asia, employing some 700 staff and working with over 5000 freelance translators worldwide. Show less -
Sales DirectorOnline Fulfillment Sverige Ab May 2010 - Jul 2013Lund, SwedenI was commercially responsible for all business areas and the international expansion within the Nordics. This included leadership and strategic planning for the expansion. Succesfully we doubled the revenues for one of the business areas and expanded operations to an additional two countries.Online Fulfillment is a leading Nordic provider of call center services within ecommerce and distance trading. Online's business areas are: customer service, telemarketing & telesales, third party… Show more I was commercially responsible for all business areas and the international expansion within the Nordics. This included leadership and strategic planning for the expansion. Succesfully we doubled the revenues for one of the business areas and expanded operations to an additional two countries.Online Fulfillment is a leading Nordic provider of call center services within ecommerce and distance trading. Online's business areas are: customer service, telemarketing & telesales, third party logistic services (3PL) and ERP/CRM development. Show less -
Key Account ManagerOnline Fulfillment Sverige Ab Jan 2009 - May 2010Lund, SwedenMy role was to increase profitability and generate new business within all of Online's business areas. Online Fulfillment is a leading Nordic provider of call center services within ecommerce and distance trading. Online's business areas are: customer service, telemarketing & telesales, third party logistic services (3PL) and ERP/CRM development. -
Account Manager3 Visions Nordic Ab Jun 2008 - Dec 2008Worked for Telenor Sweden as account manager and salesman. I became part of Telenor Elite and was top 10 during the entire time in all of Sweden. All sales were direct B2B.
Per Grönberg Education Details
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Business Administration & Law -
Kungsholmens GymnasiumHigh School -
Artificial Intelligence, Infectious Diseases
Frequently Asked Questions about Per Grönberg
What company does Per Grönberg work for?
Per Grönberg works for Barnlogopederna
What is Per Grönberg's role at the current company?
Per Grönberg's current role is CEO and Founder.
What schools did Per Grönberg attend?
Per Grönberg attended Lunds Universitet, Københavns Universitet - University Of Copenhagen, Kungsholmens Gymnasium, Brandeis University.
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Per Grönberg
🔹Pharma Science Champ | Xc-Skiing, Friskis, Facette Of Experiences; Healthcare, Politics, Policy, Patient, Non-Profit, Pharma, Pharmacy, Public Services…And More!🔹Open For New Opportunities In The Life Science Sector!Nyköping -
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