Provision of card issuer services related to debit and credit card products.Regularly externally trained in compliance regulated activities through customized seminars and complementary online webinars, with a view to compliance in the areas of payments, dispute processing and fraud prevention, arranged by Visa and Mastercard.Ongoing teaching efforts based on current rules and regulations, directed towards colleagues, customers and their collaborators in order to spread and increase the knowledge and understanding of the cardholder dispute processes.Collection and reporting management of business and fraud statistics to Visa, Mastercard and our customers in accordance with compliance regulations.Expertise contributor to ongoing projects related to internal systems and external operating regulations as dispute investigator.

Provision of card issuer services related to debit and credit card products.Management of investigation and analyse performances, corresponding to fraud related and genuine consumer protected payment card transactions in accordance with current card branded regulations and compliance demands. Management of advanced dispute cases raised to arbitration, compliance and appeal, in connection to our customers on the issuing side.Monitoring of fraud and fraud related alerts as issuer of cards. Reporting of suspected and confirmed fraud in collaboration with the fraud prevention team and in accordance with Visa and Mastercard compliance requirements.Regularly externally trained in compliance regulated activities through customized seminars and complementary online webinars, with a view to compliance in the areas of payments, dispute processing and fraud prevention, arranged by Visa and Mastercard.Ongoing teaching efforts based on current rules and regulations, directed towards colleagues, customers and their collaborators in order to spread and increase the knowledge and understanding of the cardholder dispute processes.Collection and reporting management of business statistics to Visa, Mastercard and our customers in accordance with compliance regulations.Expertise contributor to ongoing projects related to internal systems and external operating regulations as dispute investigator, fraud analyst and qualified accounting consultant.Persistently substantive IT test analysis performances, corresponding to continually updated compliance regulations, conversions and new system tools.Periodically, and in parallel to the analysis performances, collateral accountant manager as well as user support resource related to host system applications and assigned issued user access.

Provision of card issuer services and acquirer duties related to debit and credit card products.Management of investigation and analyze performances, corresponding to fraud related and genuine consumer protected card payment transactions in accordance with current card branded regulations and compliance demands. Management of each advanced dispute case raised to arbitration, compliance and appeal from 2006 and forwards, in connection to our customers as card issuer.Regularly externally trained in compliance regulated activities through customized seminars and complementary online webinars, with a view to compliance in the areas of payments, dispute processing and fraud prevention, arranged by Visa, Mastercard and EDB ErgoGroup SYSteam / EVRY.Ongoing teaching efforts based on current rules and regulations, directed towards colleagues, customers and their collaborators in order to spread and increase the knowledge and understanding of the cardholder dispute processes. Expertise contributor to ongoing projects related to internal systems and external operating regulations as dispute investigator, fraud analyst and qualified accounting consultant.Collection and reporting management of business statistics to Visa, Mastercard and our customers in accordance with compliance regulations.Persistently substantive IT test analyse performances, corresponding to continually updated compliance regulations, conversions and new system tools.Periodically, and in parallel to the analysis performances, provision of services as a user support resource related to host system applications as well as an accountant resource in reconciliation of clearing and settlement, corresponding to card payment transactions through the networks.Awarded for the most eminent effort during 2008.

Order monitoring and execution of mutual funds and supplementary pension investments.Reconciliation and handling of clearing and settlement related to funds investments, securities and debit card payments as card issuer and acquirer.Awarded for the most outstanding effort in 2005.

Order monitoring and execution of mutual funds and supplementary pension investments.Reconciliation related to incoming and outgoing clearing and settlement corresponding to funds investments, ATM reconciliation, debit card transactions as issuer and acquirer as well as core banking operations.Initiation and execution of issues of exclusive kinds, based on internal and external orders.Service provision related to Internet bank applications in order to execute outgoing transfers of funds to external networks and publishing of current customer-directed information about products, services, exchange rates and general agreements.

Order monitoring and execution of mutual funds and supplementary pension investments.Provision of service as user support resource related to host system applications as well as accountant in reconciliation corresponding to funds investments, debit card transactions and core banking operations.Initiation and execution of issues of exclusive kinds, based on internal and external orders.Service provision related to Internet bank applications in order to execute outgoing transfers of funds to external networks and publishing of current customer-directed information about products, services, exchange rates and general agreements.Finished in fourth place among 350 bank colleagues in a competition arranged by Skandia bank in order to consolidate and manage the best fund portfolio in 2000.

Accounting of mortgage deeds as collateral for renewed and terminated property loan agreements.Preparatory actions in order to issue certifications upon authorities´ and credit institutions´ requirements.Bookkeeper corresponding to clearing and settlement.

Preparation and execution of outgoing vendor payments, bookkeeping of incoming payments from customers and administration of prompts due to payment delays.

Inspection of initiated individual supplementary pension agreements as well as mortgage deeds as collateral for terminated property loan agreements.Inspection corresponding to file maintenance and bookkeeping acts in core banking operations.

Inspection corresponding to file maintenance and bookkeeping acts in core banking operations.

Inspection corresponding to file maintenance and bookkeeping acts in core banking operations.Preparatory actions in order to issue certifications upon authorities´ and credit institutions´ requirements.Provision of service as user support resource related to host system applications.

Telephone banking - Provision of customer service over the phone in the core banking area.Initiation and execution of funds transfers based on customers´ and other financial organisations´ orders.Provision of service as user support resource related to host system applications.Preparatory actions in order to issue certifications upon authorities´ and credit institutions´ requirements.Received The Golden Phone Award for the most outstanding communicative performance in 1990.

Administrative services in various lines of businesses:Sparbanken i Kalmar, Financial institution, Kalmar, SwedenLänsstyrelsen, County administration, Kalmar, SwedenArbetsförmedlingen, Swedish public employment service, Kalmar, SwedenFolksam, Insurance company, Kalmar, SwedenKalmar läns Landsting, Primary care center, Söderåkra, Sweden

Bank trainee program and corresponding employment at the head office of an independent local saving bank in preparation for further education.Core banking operations.