Dispute And Payment Fraud Analyst
Tietoevry, Instant, Retail Payments & Cards, Se
Malmö, Sweden
Provision of card issuer services related to debit and credit card products.Management of investigation and analyse performances, corresponding to fraud related and genuine consumer protected payment card transactions in accordance with current card branded regulations and compliance demands. Management of advanced dispute cases raised to arbitration, compliance and appeal, in connection to our customers on the issuing side.Monitoring of fraud and fraud related alerts as issuer of cards. Reporting of suspected and confirmed fraud in collaboration with the fraud prevention team and in accordance with Visa and Mastercard compliance requirements.Regularly externally trained in compliance regulated activities through customized seminars and complementary online webinars, with a view to compliance in the areas of payments, dispute processing and fraud prevention, arranged by Visa and Mastercard.Ongoing teaching efforts based on current rules and regulations, directed towards colleagues, customers and their collaborators in order to spread and increase the knowledge and understanding of the cardholder dispute processes.Collection and reporting management of business statistics to Visa, Mastercard and our customers in accordance with compliance regulations.Expertise contributor to ongoing projects related to internal systems and external operating regulations as dispute investigator, fraud analyst and qualified accounting consultant.Persistently substantive IT test analysis performances, corresponding to continually updated compliance regulations, conversions and new system tools.Periodically, and in parallel to the analysis performances, collateral accountant manager as well as user support resource related to host system applications and assigned issued user access.