Phillip Perkins Email & Phone Number

Greater Memphis Area

Leader of dynamic WMS technical team across Nike's North American Distribution Center network.

Ecs Usps

Strongbridge is a Veteran-owned Small Business Federal Government service provider. Strongbridge has extensive experience and knowledge in systems engineering, IT services, strategic communications and program support.Advise technical personnel on the conceptualization, development and implementation of a broad range of information systems issues, including hardware/software integration. Manage and maintain optimal data center floor plans and infrastructures for proper data center operations.Plan and develop strategic direction for improvement of information systems and services. Communicate current innovations and trends in information systems development to technical staff and business managers and teams.Design and develop proposed solutions to business problems and client requirements including the evaluation of new technology and solutions.Perform high-level system analysis and direct technical strategy for accomplishing new objectives. Maintain knowledge of current systems and system development actions and analyzes for data redundancies and system/program overlay. Prepares justification and documentation for the proposal and selection of new technology. Ensure smooth operation of supercomputing infrastructures, including coordination with other support teams and contracts.Develop and monitors policies and standards for allocation and use of computing resources.

Autozone is the leading retailer of do it yourself automotive parts, accessories and vehicle information.; Mentor and train junior engineers by sharing best practices approach, constructive criticism, encouraging accountability and leveraging team strengths to provide the best growth environment for hiring and retaining the best talent.Provide leadership and technical direction for the improvement of the AZ AIX infrastructure by teaming with various IT teams to successfully create, migrate and deploy new and existing technologies.Provide new leadership to improve DC operations relationships and SSC team interactions in order to reduce TSM failures and assist in new deployment of EMC Networker product.Garnered ability to make tough decisions during critical technical and business efforts in order to meet strict guidelines and improve IT business posture.Team with Windows administrators and assist with resolving TSM TDP SQL and client backup issues surrounding both single servers as well as virtual environments.Documented and tested procedures to ensure disaster recovery TSM procedures continue to be accurate during disaster recovery exercises.Primary technical resource for backup and recovery issues whose job is to function as a resolution focal point for Windows and Unix team TSM issues.

Lead team of five Unix engineers of various technical skill levels in providing measurable service metrics for service level compliance of IBM negotiated contract agreements.Monitor and maintain SAN infrastructure featuring EMC DMX3000, Clariion storage arrays and Centera archival solutions for hot and cold site data replications.Mentored new engineers who joined account team in order to improve the customer experience and build successful relationships among team members. Designated as primary Harrah’s focal lead for Server Systems operation team which employs over twenty-five unix engineers with various account responsibilities.Perform as IBM Liaison for all Unix engineering support functions and contractual obligations regarding the customers’ business.Provide continued support for backup infrastructure across iSeries and Unix platforms for IT Enterprise using Tivoli Storage Manager, CommVault and other backup solutions to achieve high rates of successful backups required by contract agreement.Functional senior engineer for Harrah’s specific project engagement and infrastructure architecting which allows Harrah’s Unix architects to partner with my IBM team for the win-win/end-to-end solution.First line escalation contact for the customer incident management system responsible for reducing and providing the successful closure of high priority incident according to defined service level agreements.Account SME for property specific Unix engagements providing successful integration of new pSeries p5 hardware for SDS application upgrades. Participate in weekly account focal meetings with team focals and managers for service level discussions, incident resolvement and compliance audit updates as required.Provide win/win situations to the customer by addressing service requests and engaging specific application internal teams to integrate business opportunities which support IBM Lean Initiative.

Primary Slot Data Systems Unix resource assigned to install new hardware and prevent service interruptions to property SDS environments as well as recommend better engineering for software vendor.Re-architected SDS AIX system deployment processes by using pre-planned meetings and checklists to reduce requested items and architecture information before planned travel to sites.Methodically maintained and improved UNIX standards in a four tiered infrastructure in order to ensure consistency across the Unix and application development, test and production infrastructures.Monitored daily backup failures within five separate Tivoli Storage Manager servers by monitoring daily reports for 165 AIX nodes and 650 Windows nodes effectively reducing Windows backup failures.Teamed with enterprise application teams to architect new disaster recovery environment from project conception to deployment for failover of critical Unix applications including Linux and AIX production systems at our Sungard DR site.Built and deployed critical unix infrastructure at DR facility by teaming and mentoring junior Unix engineers in preparation for Memphis Data Center relocation project.Participated in critical disaster recovery island testing project to improve confidence to the business as well as redevelop the principal disaster recovery processes for the Unix infrastructure for disaster recovery processes.Successfully lead operational Unix engineering team in the company’s role swap project in preparation for the major data center relocation project by using tested documentation from the island test which proved the failover process for Disaster Recovery Processes initiative. Improved Disaster Recovery Management procedures for remote data center facility by re-writing disaster recovery process for critical production systems and teamed with data center operations team for remote data facility procedures.

Market leader in workman’s compensation administration and disability management.; Proactively monitored and systematically reduced the number of RS/6000 server failures in a 32 field server and 12 corporate server system environment by placing emphasis on due diligence for service outages and maintenance calls. Effectively reduced system interruption by 40%.Teamed with hardware vendors to develop and integrate SAN solution using IBM pSeries and P5 servers, CNT FC9000 enterprise switch and IBM Enterprise Storage Subsystem in a Tivoli Storage Management backup and archive solution.Consolidated 32 entry level RS/6000 IBM AIX servers in major field offices to Memphis Data Center following newly deployed p690 using a CNT FC9000 Enterprise SAN 128 port Switch with an IBM 2105-800 Storage subsystem. Architected secure FTP server environment using Solaris and OpenSSH for improved availability and security of client data intake process which receives over 10,000 transfers monthly. Created failover plan, which increased client confidence by ensuring a minimal interruption of critical system readiness.Implemented etherchannel failover project to reduce AIX system interruptions due to network maintenance. Teamed with network engineering to facilitate new changes to our AIX/UNIX infrastructure. Improve server security reliability and service compliance by using industry best practices to comply with Sarbanes Oxley audit policies in order to ensure external customers of our IT direction and compliance. Document company disaster recovery procedures in order to prepare for planned disaster recovery events to prove and improve the success of our restoration process. Submit proposals for recommended industry direction to place our IT team on the edge of better technology to improve ROI according to published IT practices. Use external technical references from peers in the field for practical and real world experiences to support methods.

Market leader in the creation, development and manufacture of information technologies, including computer systems, software, networking systems, storage devices and microelectronics.; Performed systematic and creative advanced system administration duties with specific emphasis on problem determination, which proved to enhance the availability of the department’s development, test and production systems by reducing the number of unnecessary outages by 50%.Created and implemented disaster recovery procedures and policies, which increased cross-team confidence in the operation, team when changes and/or upgrades are performed on the critical hardware.Maintained and increased expert knowledge of UNIX and AIX by instructor led training, self-study and Redbooks literature and applying the acquired knowledge to real world UNIX environments.Demonstrated knowledge of multiple UNIX Operating systems including AIX, Unix and Linux support by installing, updating and maintaining software release levels through the full life cycle Delivered on project deadlines by deploying over fifteen RS/6000 mid-range and high-end servers in two days, which over achieved against the expected delivery date by 3 days.Participated in weekly team meetings to analyze, suggest and improve department procedures and policies by implementing, migrating and consolidating applications, DB2 databases, and webserver processes on multiple processor-based server systems to increase software application performance.Analyzed and improved system security by installing and monitoring security reports and violations generated by AIX security tools, COPS and Tiger.

Houston, Texas Area

Begin in Memphis, TN Parts Incorporated Datacenter Computer room and progressed to relocate to APS, Inc, our parent company at the time.

Information Technology Management

Supply Chain And Marketing

Electrical Engineering