Perk B. Email & Phone Number

Brisbane City, Queensland, Australia

Cebu, Central Visayas, Philippines

• Systems and Process Specialist/Support.
• Organize 1st level support for SSC users.
• Standardize tasks and manage exceptions.
• Analyze and evaluate processes to be implemented.
• Create and review working instructions and Service Level Agreements.
• System function testing and test/ dry run of new processes.

Philippines

• Systems and Processes Trainer.
• System Function Testing and Test/ Dry run of new processes.
• Conducts seafreight systems and processes walkthrough. i.e. Export Documentation (ASP), Verify Shipment Routing Schedule(ASP, & NAM), Confirm Departure/Arrival & etc.
• Responsible for import and export sea logistics task specific trainings.
• Create training materials (exercises, tests, handouts, trainer scripts, documentation) for individual and classroom courses concerning various target groups in the business unit sea logistics.
• Prepares live trainings and materials for any upcoming process changes (Sealog 4.4, Sealog Export 4.4)

Philippines

• Seafreight Import Executive/Data Entry Operator
• Fix shipment schedule inconsistencies on SeaLOG system for data accuracy.
• Responsible for ensuring & maintaining data quality on the system is 'update-to-date'/accurate.
• Handled requests from country counterparts via ticketing service RT Queue.
• Amending/updating 'Security Filing' details on IES Descartes base from RT Queue ticket received.
• Responsible of executing ad hoc task i.e. non chronological schedule, verify transshipment details, and etc.

Philippines