• Spearheading and overseeing a dynamic team of data specialists, driving successful project execution and delivering outcomes using SQL, RStudio, and PowerBI.• Guiding the growth and skill enhancement of an evolving group of analysts.• Collaborate with business stakeholders, IT professionals, and senior management, to understand business needs and translate them into data-driven solutions.• Managing a repository of 300+ content pieces on RConnect to ensure consistent maintenance and availability.• Pioneering the development of 100+ interactive dashboards and Shiny applications tailored for management utilization.

• Created interactive reporting dashboards for operations-critical departments on a project-by-project basis.• Developed standardized training materials for incoming analysts, interviewed new analysts, and trained new analysts for Directors and Executives.• Learned and became proficient in R Studio within 6 months.• Used R Studio to automate existing reports in order to decrease the costs involved in recurring reports.• Helped create a company Data Knowledge Base by creating documentation on working with company data and on current querying tools, methods, and best practices.

• Served as Executive Operations Analyst to the Chief Operating Officer, requiring extensive knowledge of all operations-related departments.• Developed, maintained and improved over 80 recurring reports and completed an average of 60 ad hoc reports per month, including persistency reports, loss ratio reports, production reports, and more.• Used AS400 (an iSeries application) and advanced Excel functions to create presentations and reports for corporate conferences, audits, and other day-to-day and special needs.• Assisted other analysts with projects as needed.• Performed administrative duties for the COO, including creating expense reports.

• Created lesson plans that best fit each student’s individual progression in the program.• Completed Data Entry into CMS standard- SQL Database manager and created monthly reports for over 90 students.• Offered tailored support to students struggling with the material.• Performed other administrative work, such as answering phone calls and emails, speaking with potential new clients, etc.

• For two consecutive summers (2016 & 2017)• Responsible for creating the grade book in excel, grading papers and maintaining grade book up to date.• Updated current lesson plans to make lessons engaging and entertaining for middle school students.• Assisted main instructor to provide students with a clear understanding of the logic material

• Oversaw multiple media outlets to ensure that they remained accurate, current and interesting. • Assisted in projects that helped reach the community about services, dialogues and community service stories. • Assisted on multiple office programs that worked towards improving and beautifying the community.

• Introduced incoming freshman to the UT college campus by providing them with informative tours.• Organized guest speakers to welcome and encourage new student to utilize all of UT’s resources.

• Reviewed expiring leases and ensured excellent customer service to have residents renew leases. • Answered phone calls, sent faxes, and inputted data into Quick Books all within a timely manner.