Perla Tamayo Email and Phone Number
Perla Tamayo has a focus on efficiency and accuracy, her role at Amazon has centered on perfecting order fulfillment processes and inventory management to meet rigorous standards. The collaboration with her team has led to a substantial reduction in stockouts and an impressive order accuracy rate. At Fidelity Investments, fostering customer confidence and rapport through expert communication was paramount, ensuring clients' financial goals were met with clarity and precision.The skills honed in these environments—adaptability, problem-solving, and meticulous attention to detail—reflect a commitment to operational excellence and customer satisfaction. Paramount is Perla's approach is the integration of technology, like RF scanners and inventory software, to enhance productivity and maintain safety and quality compliance. This synthesis of customer service and process optimization underscores her contribution to the teams and organizations she's been a part of.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
-
Fulfillment AssociateAmazon Jun 2024 - PresentDallas, Texas, United States-Collaborated with a team of 5 to efficiently pick and pack over 1,000 orders per shift using handheld RF scanners, achieving a 99% order accuracy rate.-Utilized inventory management software to track and replenish stock, maintaining optimal inventory levels and reducing stockouts by 20%.-Streamlined order fulfillment processes by collaborating with cross-functional teams, handling an average of 200 packages per hour, and ensuring compliance with safety and quality standards. -
Expedited ResolutionsVivid Seats Jul 2023 - PresentCopell, Tx-Managed and resolved escalated customer issues and complaints with efficiency and empathy, ensuring a high level of customer satisfaction.-Developed tailored solutions to complex customer problems, leading to positive feedback and increased customer loyalty.-Utilized customer service software and tools to track and manage customer interactions, ensuring timely and effective resolution of issues. -
Customer Service RepresentativeFidelity Investments Sep 2022 - Jul 2023Westlake,Texas- Take inbound calls-Help customers feel more confident by guiding them through what decisions best suit their financial goals-Answering questions about their account balance, helping to make withdrawals, transferring funds, or finding resources-Handle a variety of situations and conversations driving towards a resolution suitable for all-Ability to establish rapport and relationships through effective communication -
Fraud AnalystGenpact Jun 2018 - May 2023Richardson, Texas, United States-Talked to customers over the phone or online chat to resolve their questions or concerns- Attempted to resolve and de-escalate any issues- Tracked call-related information for auditing and reporting purposes-Involved in research and analysis of account activity to assess risk and fraud type levels.-Performed back office functions related to research and resolution of the claim-Reviewed and investigated customer cases for potential and actual fraud -
Citi Cash And Trade Processing RepresentativeRandstad Usa May 2017 - Jun 2018Irving, Texas, United States-Responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team-Performed cash and trade processing activities in a fast-paced environment while focusing on quality, details, and accuracy-Performed end-to-end document and payment processing across all core functions for Public Sector Lockbox (mail receipt, document assembly, image capture, data entry, and outbound shipping preparation)-Safely operate mail center automated equipment-Expected to escalate observed issues timely and appropriately
Perla Tamayo Education Details
-
Logistics, Materials, And Supply Chain Management -
Logistics, Materials, And Supply Chain Management -
Information Systems
Frequently Asked Questions about Perla Tamayo
What company does Perla Tamayo work for?
Perla Tamayo works for Amazon
What is Perla Tamayo's role at the current company?
Perla Tamayo's current role is Aspiring Business Analytics |Business Analytics Student at UNT | Process Optimization Enthusiast.
What schools did Perla Tamayo attend?
Perla Tamayo attended University Of North Texas, University Of North Texas, The University Of Texas At Arlington, Tarrant County College, University Of North Texas.
Who are Perla Tamayo's colleagues?
Perla Tamayo's colleagues are Bhomaram Jaipal, Namita Manoj Rane, Huseyin Akgol, Ayush Sinha, Brandon Mckinley, James D'souza, Sufiyan Khan.
Not the Perla Tamayo you were looking for?
-
Perla Tamayo
Yuma County, Az1gmail.com -
1hotmail.com
-
Perla Tamayo
Mexico City -
Perla Tamayo
Inbound Customer Service Representative For A Credit Card Company At GenpactDallas-Fort Worth Metroplex1genpact.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial